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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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ECONIS (ZBW)
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EconStor
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1
Developing a framework to identify and systematise sources of inefficiencies in
sports
sponsorship
from a sponsee perspective
Dietl, Helmut
;
Schweizer, Nicolas
- In:
International journal of sport management and marketing …
15
(
2014
)
1/2
,
pp. 36-56
Persistent link: https://www.econbiz.de/10011503985
Saved in:
2
The development of loyalty among novice and experienced customers of
sport
and fitness centres
Avourdiadou, Sevastia
;
Theodorakis, Nicholas D.
- In:
Sport management review
17
(
2014
)
4
,
pp. 419-431
Persistent link: https://www.econbiz.de/10010425676
Saved in:
3
Consumer behaviour and
sport
services : an examination of fitness centre loyalty
García-Fernández, Jeronimo
;
Gálvez-Ruíz, Pablo
; …
- In:
International journal of sport management and marketing …
18
(
2018
)
1/2
,
pp. 8-23
Persistent link: https://www.econbiz.de/10011884667
Saved in:
4
Understanding spectator expectations : an analysis of niche
sports
Greenwell, T. Christopher
;
Greenhalgh, Greg
;
Stover, Nick
- In:
International journal of sport management and marketing …
13
(
2013
)
3/4
,
pp. 144-157
Persistent link: https://www.econbiz.de/10010391210
Saved in:
5
Examining the effects of team identification, e-service quality (e-SQ) and satisfaction on intention to revisit
sports
websites
Suh, Young Ik
;
Ahn, Taesoo
;
Pedersen, Paul M.
- In:
International journal of sports marketing & sponsorship
14
(
2012/13
)
4
,
pp. 261-278
Persistent link: https://www.econbiz.de/10010195355
Saved in:
6
New platform and new excitement? : exploring young educated
sport
customers' perceptions of watching live
sports
on OTT services
Xu, Maowei
;
Li, Bo
;
Scott, Olan K. M.
;
Wang, Jerred Junqi
- In:
International journal of sports marketing & sponsorship
24
(
2023
)
4
,
pp. 682-699
Persistent link: https://www.econbiz.de/10014377667
Saved in:
7
Service quality, satisfaction and behavioural intentions in
sport
child camps : participants and parents' perspectives
Sousa, Marisa
;
Gonçalves, Celina
;
Biscaia, Rui
; …
- In:
International journal of sports marketing & sponsorship
25
(
2024
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10014504784
Saved in:
8
The impact of customer cognitive competence on online service
decision
-making : an event-related potentials perspective
Wang, Jing
;
Zhao, Meina
;
Zhao, Gang
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 363-380
Persistent link: https://www.econbiz.de/10011741138
Saved in:
9
Destination image,
sport
event quality, and behavioral intentions : the cases of three World Sambo Championships
Milovanović, Ivana
;
Matić, Radenko
;
Alexandris, Kostas
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
7
,
pp. 1150-1169
Persistent link: https://www.econbiz.de/10012592358
Saved in:
10
Measuring the effectiveness of facility naming rights sponsorships
Martin, David S.
;
Bourdeau, Brian L.
;
Stephan, John
- In:
Journal of business research : JBR
110
(
2020
),
pp. 51-64
Persistent link: https://www.econbiz.de/10012237822
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