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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Konsumentenverhalten
79,064
Consumer behaviour
78,632
Theorie
9,239
Beziehungsmarketing
9,176
Relationship marketing
9,162
Theory
9,075
Markenführung
7,780
Brand management
7,777
Markenimage
7,177
Brand image
7,153
Kundenzufriedenheit
6,119
Customer satisfaction
6,115
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6,016
Holiday behaviour
5,995
Social Web
5,881
Social web
5,877
Online-Handel
5,631
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5,617
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5,307
Internet marketing
5,274
Tourismus
5,072
USA
4,931
Tourism
4,920
Viral marketing
4,765
Virales Marketing
4,755
United States
4,735
Service quality
4,542
Tourismusmarketing
4,479
Tourism marketing
4,451
Deutschland
4,359
Brand
4,250
Markenartikel
4,241
Einzelhandel
4,110
Germany
4,049
Retail trade
4,032
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3,752
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3,698
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Han, Heesup
36
Mattila, Anna S.
25
Usman, Osly
22
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gursoy, Dogan
11
Gustafsson, Anders
11
Hanks, Lydia
11
Hyun, Sunghyup Sean
11
Jang, Soocheong
11
Propper, Carol
11
Sharma, Piyush
11
Sparks, Beverley
11
Miao, Li
10
Quach, Sara
10
Sreejesh, S.
10
Xu, Xun
10
Hollebeek, Linda D.
9
Hsu, Maxwell K.
9
Qu, Hailin
9
Su, LuJun
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Ali, Faizan
8
Amin, Muslim
8
Cobanoglu, Cihan
8
Harun, Ahasan
8
Park, Jungkun
8
Schumann, Jan Hendrik
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Cervera-Taulet, Amparo
7
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National Bureau of Economic Research
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Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
234
International journal of hospitality management
200
Journal of business research : JBR
129
The journal of services marketing
110
International journal of contemporary hospitality management
86
Journal of hospitality marketing & management
82
Journal of travel and tourism marketing
82
The service industries journal
69
Services marketing quarterly
68
Cogent business & management
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Tourism management : research, policies, practice
48
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
39
Asia Pacific journal of marketing and logistics
33
Journal of service management
32
Journal of air transport management
30
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
International journal of services and operations management
28
Psychology & marketing
28
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of service research
26
Journal of strategic marketing
24
Managing service quality : MSQ ; an international journal
24
Total quality management & business excellence
24
International journal of electronic marketing and retailing : IJEMR
23
European journal of marketing : EJM
22
Journal of Asian finance, economics and business : JAFEB
22
Journal of retailing
22
Journal of the Academy of Marketing Science
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Tourism management perspectives : TMP
21
Journal of internet commerce
20
Journal of hospitality and tourism insights
19
Quality management journal : QMJ
19
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ECONIS (ZBW)
4,542
EconStor
3
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1
Destination perceived quality, tourist satisfaction and word-of-mouth
Wang, Tz-Li
;
Phuong Thi Kim Tran
;
Vinh Trung Tran
- In:
Tourism review : the official journal of the AIEST
72
(
2017
)
4
,
pp. 392-410
Persistent link: https://www.econbiz.de/10011806381
Saved in:
2
Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun
;
Hsu, Maxwell K.
;
Marshall, Kimball P.
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
Saved in:
3
Identifying attributes of wineries that increase visitor satisfaction and dissatisfaction : applying an aspect extraction approach to online reviews
Shin, Seunghun
;
Nicolau, Juan Luis
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271648
Saved in:
4
Experience management as an innovative approach in emerging Mediterranean destinations
Cervera-Taulet, Amparo
;
Pérez-Cabañero, Carmen
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 536-547
Persistent link: https://www.econbiz.de/10012103470
Saved in:
5
Tourism destinations : antecedents to customer satisfaction and positive word-of-mouth
Abubakar, Binta
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 833-864
Persistent link: https://www.econbiz.de/10010473458
Saved in:
6
Benchmarking holiday experience : the case of senior tourists
Johann, Maria
;
Panchapakesan Padma
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1860-1875
Persistent link: https://www.econbiz.de/10011548175
Saved in:
7
Effects of tour guide interpretation and tourist satisfaction on destination loyalty in Taiwan's Kinmen battlefield tourism : perceived playfulness and perceived flow as moderators
Kuo, Nien-Te
;
Chang, Kuo-Chien
;
Cheng, Yi-Sung
;
Lin, …
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 103-122
Persistent link: https://www.econbiz.de/10011485033
Saved in:
8
Psychological factors affecting the behavioral intention of the tourist visiting Southeastern Anatolia
Çelik, Sedat
;
Dedeoğlu, Bekir Bora
- In:
Journal of hospitality and tourism insights
2
(
2019
)
4
,
pp. 425-450
Persistent link: https://www.econbiz.de/10012131615
Saved in:
9
When birds flock together : an identification of the destination social servicescape
Line, Nathaniel D.
;
Hanks, Lydia
;
McGinley, Sean
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 882-894
Persistent link: https://www.econbiz.de/10011941772
Saved in:
10
Service quality experience and customers' behavioural intentions in active sport tourism
Romiti, Anna
;
Sarti, Daria
- In:
Modern economy
7
(
2016
)
12
,
pp. 1361-1384
Persistent link: https://www.econbiz.de/10011647022
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