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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
83,956
Konsumentenverhalten
81,507
Werbung
13,919
Advertising
11,392
Theorie
11,231
Theory
11,014
Relationship marketing
9,307
Beziehungsmarketing
9,266
Brand management
8,342
Markenführung
8,278
Werbewirkung
8,049
Advertising effects
7,822
Brand image
7,092
Markenimage
7,053
USA
6,838
United States
6,350
Online-Marketing
6,084
Internet marketing
6,067
Deutschland
6,017
Customer satisfaction
5,803
Online-Handel
5,782
Online retailing
5,771
Kundenzufriedenheit
5,629
Social Web
5,325
Social web
5,321
Germany
5,035
Markenartikel
4,748
Brand
4,675
Textilindustrie
4,485
Service quality
4,470
Einzelhandel
4,443
Bekleidungsindustrie
4,401
Retail trade
4,376
Textile industry
3,944
Electronic Commerce
3,846
E-commerce
3,727
Clothing industry
3,726
Verbraucherverhalten
3,631
Experiment
3,629
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All
Undetermined
2,378
Free
734
Type of publication
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Article
3,901
Book / Working Paper
517
Type of publication (narrower categories)
All
Article in journal
3,794
Aufsatz in Zeitschrift
3,794
Aufsatz im Buch
96
Book section
96
Graue Literatur
70
Non-commercial literature
70
Hochschulschrift
67
Working Paper
55
Arbeitspapier
52
Thesis
49
Conference paper
30
Konferenzbeitrag
30
Collection of articles of several authors
12
Sammelwerk
12
Bibliografie enthalten
9
Bibliography included
9
Collection of articles written by one author
5
Konferenzschrift
5
Sammlung
5
Aufsatzsammlung
4
Case study
4
Fallstudie
4
Amtsdruckschrift
1
Conference proceedings
1
Government document
1
Handbook
1
Handbuch
1
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1
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1
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English
4,340
German
76
Finnish
1
French
1
Swedish
1
Author
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Line, Nathaniel D.
14
Balaji, M. S.
13
Bilgihan, Anil
12
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Quach, Sara
11
Gursoy, Dogan
10
Miao, Li
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ahn, Jiseon
8
Ali, Faizan
8
Amin, Muslim
8
Harun, Ahasan
8
Kim, Woo Gon
8
Lu, Lu
8
Qu, Hailin
8
Sparks, Beverley
8
Wu, Luorong
8
Beck, Adrian
7
Bujisic, Milos
7
Carlson, Jamie
7
Gaynor, Martin
7
Grewal, Dhruv
7
Kim, Jinkyung Jenny
7
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Institution
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National Bureau of Economic Research
3
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
234
International journal of hospitality management
211
Journal of business research : JBR
121
The journal of services marketing
106
Journal of hospitality marketing & management
78
International journal of contemporary hospitality management
76
Services marketing quarterly
68
Journal of travel and tourism marketing
64
The service industries journal
63
Cogent business & management
47
Journal of service research : JSR
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
36
Journal of service management
33
Tourism management : research, policies, practice
33
Asia Pacific journal of marketing and logistics
31
International journal of quality and service sciences
30
The international journal of bank marketing : IJBM
29
Journal of air transport management
27
Journal of service research
27
International journal of electronic marketing and retailing : IJEMR
26
International journal of services and operations management
26
International journal of services, economics and management
26
Psychology & marketing
26
The TQM journal : the international review of organizational improvement
25
Journal of hospitality and tourism insights
24
Journal of retailing
23
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of services and operations management : IJSOM
20
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Journal of Asian finance, economics and business : JAFEB
19
Journal of service theory and practice
19
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Source
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ECONIS (ZBW)
4,415
EconStor
3
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1
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1
Signalling effect of daily deal promotion for a start-up service provider
Zhao, Ming
;
Wang, Yulan
;
Gan, Xianghua
- In:
Journal of the Operational Research Society : OR
67
(
2016
)
2
,
pp. 280-293
Persistent link: https://www.econbiz.de/10011516488
Saved in:
2
Investigating the impact of
advertising
on customers’ behavioral intentions : a case of agriculture bank
Mandan, Momeni
;
Hossein, Safarzadeh
;
Furuzandeh, Askary
- In:
Business and Economic Research : BER
3
(
2013
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10009779806
Saved in:
3
The effects of advertised quality emphasis and objective quality on sales
Kopalle, Praveen K.
;
Fisher, Robert J.
;
Sud, Bharat L.
; …
- In:
Journal of marketing
81
(
2017
)
2
,
pp. 114-126
Persistent link: https://www.econbiz.de/10011697522
Saved in:
4
Impact of service quality on apparel Retail Customer Satisfaction-a study of select Metropolitan City Hyderabad
Nallamalli, Udaya Bhaskar
;
Shekhar, B.Raja
- In:
Journal of management research
3
(
2011
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10009726025
Saved in:
5
An empirical study on apparel retail store choice : importance-performance analysis
Shukla, Vishal
;
Pathak, Vivek Kumar
- In:
Reinventing management strategies : the design for …
,
(pp. 90-98)
.
2014
Persistent link: https://www.econbiz.de/10010436509
Saved in:
6
An investigation of antedecents and consequences of consumers' attitudes towards an apparel website
Lee, Zui Chih
;
Hodges, Nancy
;
Watchravesringkan, Kittichai
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 138-157
Persistent link: https://www.econbiz.de/10011586451
Saved in:
7
Understanding Indian online
clothing
shopper loyalty and disloyalty : the impact of e-lifestyles and website quality
Pandey, Shweta
;
Chawla, Deepak
- In:
Journal of internet commerce
15
(
2016
)
4
,
pp. 332-352
Persistent link: https://www.econbiz.de/10011636542
Saved in:
8
Understanding customer-perceived values for apparel retailing in India
Singh, Abhishek Kumar
;
Patel, Bharat Singh
;
Samuel, Cherian
- In:
International journal of retail and distribution management
50
(
2022
)
11
,
pp. 1337-1357
Persistent link: https://www.econbiz.de/10013407374
Saved in:
9
Apparel e-tailing : website quality indicators and customer satisfaction
Bansal, Neeraj
;
Sharma, Sanjeev Kumar
- In:
International journal of internet marketing and …
20
(
2024
)
3/4
,
pp. 410-427
Persistent link: https://www.econbiz.de/10015065568
Saved in:
10
What influences online shopping in Nigeria : trust or website quality?
Esho, Ebes
;
Verhoef, Grietjie
- In:
African journal of business and economic research : AJBER
16
(
2021
)
3
,
pp. 155-175
Persistent link: https://www.econbiz.de/10013282425
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