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~subject:"Digitalisierung"
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Digitalisierung
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17
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17
Muhammad Anshari
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16
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16
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16
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Stettes, Oliver
16
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16
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15
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Business horizons
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Digitalisierung : Fallstudien, Tools und Erkenntnisse für das digitale Zeitalter
37
Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung
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Springer Proceedings in Business and Economics
34
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1
Customer experience quality in omni-channel banking : identifying the factors affecting customer experience in the Indian context
Chauhan, Prashant
;
Sarabhai, Samar
- In:
International journal of management concepts and …
12
(
2019
)
2
,
pp. 222-238
Persistent link: https://www.econbiz.de/10012105452
Saved in:
2
US banks need a new approach to customer experience
Jiménez, Alex
- In:
Journal of digital banking
7
(
2023
)
3
,
pp. 215-223
Persistent link: https://www.econbiz.de/10014309803
Saved in:
3
A study on driving factors for enhancing financial performance and customer-centricity through digital banking
Bhatnagr, Puneett
;
Rajesh, Anupama
;
Misra, Richa
- In:
International journal of quality and service sciences
16
(
2024
)
2
,
pp. 218-250
Persistent link: https://www.econbiz.de/10015078344
Saved in:
4
Effect of digital banking-related customer experience on banks' financial performance during Covid-19 : a perspective from Vietnam
Nhung Thi Hong Nguyen
;
Nguyen Kim Duc
;
Freiburghaus, …
- In:
Journal of Asia Business Studies
16
(
2022
)
1
,
pp. 200-222
Persistent link: https://www.econbiz.de/10012886249
Saved in:
5
Brand
bank
attachment to loyalty in digital banking services : mediated by psychological engagement with service platforms and moderated by platform types
Levy, Shalom
- In:
International journal of bank marketing
40
(
2022
)
4
,
pp. 679-700
Persistent link: https://www.econbiz.de/10013396393
Saved in:
6
Sustainability, digital transformation and Fintech : the new challenges of the banking industry
Pérez, Andrea
(
ed.
)
-
2021
created as a collaboration between Santander
Bank
and the University of Cantabria. SANFI works to identify, develop, support …
Persistent link: https://www.econbiz.de/10014230363
Saved in:
7
Building customer loyalty in digital banking : a study of
bank
staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
8
Exploring the drivers of brand loyalty in a digitized world
Khattak, Toobah Sharif
;
Billah, Usamah Iyyaz
- In:
The Lahore journal of business
10
(
2022
)
2
,
pp. 109-140
Persistent link: https://www.econbiz.de/10014280614
Saved in:
9
Establishing a strong digital footprint of millennial consumers in banking
Kaul, Dimple
;
Iyer, Kartik
- In:
Indian journal of economics & business : IJEB
18
(
2019
)
1
,
pp. 13-24
Persistent link: https://www.econbiz.de/10012665809
Saved in:
10
The impact of customer's training of digital banking services on its acceptability by customers' in India
Bansal, Nitin
;
Pareek, Nishtha
;
Nigam, Abhinav
- In:
International journal of business and globalisation : IJBG
30
(
2022
)
2
,
pp. 207-231
Persistent link: https://www.econbiz.de/10013194076
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