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~subject:"E-commerce"
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E-commerce
Konsumentenverhalten
78,695
Consumer behaviour
78,264
Beziehungsmarketing
25,040
Relationship marketing
25,012
Messung
22,229
Measurement
21,526
Service quality
20,557
Dienstleistungsqualität
20,538
Theorie
17,211
Theory
16,909
Customer satisfaction
13,686
Kundenzufriedenheit
13,550
USA
8,602
United States
8,328
Markenführung
8,085
Brand management
8,082
Deutschland
7,759
Germany
7,243
Markenimage
7,024
Brand image
6,993
Online-Handel
6,008
Online retailing
5,989
Social Web
5,721
Social web
5,718
Online-Marketing
5,149
Internet marketing
5,109
Electronic Commerce
4,802
Einzelhandel
4,733
Retail trade
4,634
Brand
4,397
Markenartikel
4,390
Marketingmanagement
3,958
Marketing management
3,909
Emotion
3,792
Experiment
3,787
Werbewirkung
3,700
Advertising effects
3,656
Schätzung
3,576
Verbraucherverhalten
3,565
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All
Undetermined
1,819
Free
883
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Article
3,570
Book / Working Paper
1,055
Journal
6
Other
1
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Article in journal
3,173
Aufsatz in Zeitschrift
3,173
Aufsatz im Buch
372
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372
Graue Literatur
256
Non-commercial literature
256
Arbeitspapier
183
Working Paper
183
Hochschulschrift
148
Thesis
119
Collection of articles of several authors
78
Sammelwerk
78
Aufsatzsammlung
57
Conference paper
44
Konferenzbeitrag
44
Case study
24
Fallstudie
24
Konferenzschrift
20
Conference proceedings
12
Amtsdruckschrift
10
Government document
10
Handbook
9
Handbuch
9
Lehrbuch
8
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8
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7
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7
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7
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5
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5
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5
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5
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5
Ratgeber
5
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4
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3
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2
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English
4,225
German
395
French
10
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4
Polish
2
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2
Romanian
1
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1
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All
Bauer, Hans H.
17
Benbasat, Izak
14
Usman, Osly
14
Pavlou, Paul A.
12
Piller, Frank T.
12
Wirtz, Bernd W.
12
Law, Chun Hung Roberts
10
Lowry, Paul Benjamin
9
Rabinovich, Elliot
9
Schumann, Jan Hendrik
9
Civelek, Mustafa Emre
8
Schramm-Klein, Hanna
8
Tan, Yong
8
Akram, Umair
7
Fedoseeva, Svetlana
7
Ghose, Anindya
7
Kalia, Prateek
7
Kumar, Anil
7
Leimstoll, Uwe
7
Martens, Bertin
7
Stormer, Henrik
7
Verhagen, Tibert
7
Walsh, Gianfranco
7
Ahuja, Vandana
6
Breugelmans, Els
6
Cebollada, Javier
6
Chaffey, Dave
6
Cheng, T. C. E.
6
Duarte, Paulo
6
Dwivedi, Yogesh Kumar
6
Ellison, Glenn
6
Ellison, Sara Fisher
6
Frasquet Deltoro, Marta
6
Hammerschmidt, Maik
6
Hjort, Klas
6
Hwang, Yujong
6
Jin, Ginger Zhe
6
Khosrowpour, Mehdi
6
Mou, Jian
6
Ratten, Vanessa
6
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National Bureau of Economic Research
9
OECD
8
IGI Global
6
Springer Fachmedien Wiesbaden
4
Bundesvereinigung Logistik
2
Edward Elgar Publishing
2
Kompetenzschwerpunkt E-Business
2
Maastricht Research School of Economics of Technology and Organizations
2
Organisation for Economic Co-operation and Development
2
AMCIS <15, 2009, San Francisco, Calif.>
1
Akademie für Technikfolgenabschätzung in Baden-Württemberg
1
Allgemeine Gesellschaft für Philosophie in Deutschland
1
Arthur D. Little International Inc. <Wiesbaden>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Campus Verlag
1
Centre de recherche pour l'étude et l'observation des conditions de vie
1
Deutsche Bank <Frankfurt am Main> / Research
1
Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutsches Seminar für Fremdenverkehr Berlin
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
European Marketing Academy
1
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
Europäische Kommission / EU Consumer Programme
1
Europäische Kommission / Generaldirektion Justiz und Verbraucher
1
Fachhochschulbibliothek Münster
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Handelshochschule Leipzig
1
Information Resources Management Association
1
Institute of Electrical and Electronics Engineers
1
International Association for the Study of Insurance Economics
1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
International Conference on Research on National Brand & Private Label Marketing <9., 2022, Barcelona>
1
International Federation for Information Processing
1
International Monetary Fund / Statistics Dept
1
International Workshop on Consumer Behaviour and Distribution in the e-Grocery Sector <Copenhagen Business School)>
1
International Workshop on Distributed Systems: Operations and Management <13, 2002, Montréal>
1
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Published in...
All
Journal of retailing and consumer services
169
Journal of business research : JBR
78
Electronic commerce research
64
Journal of internet commerce
63
International journal of electronic marketing and retailing : IJEMR
55
International journal of electronic customer relationship management : IJECRM
46
International journal of business information systems : IJBIS
44
International journal of e-business research : an official publication of the Information Resources Management Association
43
Information systems research : ISR
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
38
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
38
Electronic commerce research and applications
35
International journal of internet marketing and advertising : IJIMA
33
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
33
Journal of retailing
33
Information systems and e-business management : ISeB
31
Journal of electronic commerce research : JECR
31
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
30
Journal of management information systems : JMIS
29
Asia Pacific journal of marketing and logistics
28
International journal of hospitality management
28
Industrial marketing management : the international journal for industrial and high-tech firms
26
International journal of electronic commerce : IJEC
26
International journal of retail & distribution management
26
Management science : journal of the Institute for Operations Research and the Management Sciences
26
Cogent business & management
25
The service industries journal
25
International journal of electronic business
24
Psychology & marketing
23
The international review of retail, distribution and consumer research
22
Electronic markets : the international journal on networked business
20
Technological forecasting & social change : an international journal
20
International journal of consumer studies
19
International journal of retail and distribution management
19
Journal of fashion marketing and management
19
Journal of travel and tourism marketing
19
International journal of production economics
18
Journal of marketing
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
Electronic markets : EM ; the international journal of electronic commerce and business media
16
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Source
All
ECONIS (ZBW)
4,624
BASE
3
RePEc
3
EconStor
1
Other ZBW resources
1
Showing
1
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10
of
4,632
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date (newest first)
date (oldest first)
1
Measuring e-service quality and its importance to customer satisfaction and loyalty : an empirical study in a telecom setting
Zhou, Ronggang
;
Wang, Xiaorui
;
Shi, Yuhan
;
Zhang, Renqian
; …
- In:
Electronic commerce research
19
(
2019
)
3
,
pp. 477-499
Persistent link: https://www.econbiz.de/10012099746
Saved in:
2
Measurement
scales for technology-generated customer contact
Rudran, Raghunath
;
Kumar, J. Ajith
- In:
International journal of operations & production …
37
(
2017
)
5
,
pp. 534-556
Persistent link: https://www.econbiz.de/10011661472
Saved in:
3
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
4
OCL : online customer loyalty in the service industries : scale development and validation
Toufaily, Elissar
;
Fallu, Jean-Mathieu
;
Ricard, Line
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
4
,
pp. 269-298
Persistent link: https://www.econbiz.de/10011633641
Saved in:
5
Measuring service quality perceptions of Indian e-retailers : an evaluative study
Chavadi, Chandan Andanesh
;
Menon, Sindhu R.
;
Sirothiya, …
- In:
Metamorphosis : a journal of management research
18
(
2019
)
2
,
pp. 92-102
Persistent link: https://www.econbiz.de/10013384345
Saved in:
6
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
7
The influences of service quality of online order and electronic word of mouth on price sensitivity using loyalty as a mediating variable
Lin, Wen-Bao
;
Ku, Tsung-Yu
- In:
International journal of electronic business
12
(
2015
)
3
,
pp. 215-241
Persistent link: https://www.econbiz.de/10011538213
Saved in:
8
Antecedents of customer loyalty : study from the Indonesia's largest e-commerce
Rizan, Mohamad
;
Febrilia, Ika
;
Wibowo, Agus
;
Pratiwi, …
- In:
Journal of Asian finance, economics and business : JAFEB
7
(
2020
)
10
,
pp. 283-293
Persistent link: https://www.econbiz.de/10012671389
Saved in:
9
Simultaneous
measurement
of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
10
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
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