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~subject:"EU countries"
~subject:"Innovation"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Textbook"
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EU countries
Innovation
Großbritannien
30,570
United Kingdom
30,497
Bibliometrics
13,371
Bibliometrie
13,299
Customer satisfaction
10,578
Kundenzufriedenheit
10,568
Service quality
6,217
Dienstleistungsqualität
6,215
Consumer behaviour
6,107
Konsumentenverhalten
6,107
Dienstleistungssektor
5,440
Service industry
5,436
USA
5,134
United States
5,131
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5,020
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5,019
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3,794
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3,783
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3,025
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3,012
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2,173
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2,170
Estimation
1,931
Schätzung
1,931
EU-Staaten
1,922
Customer service
1,772
Kundenservice
1,757
Welt
1,583
World
1,583
Japan
1,446
Firm performance
1,374
Job satisfaction
1,372
Unternehmenserfolg
1,372
Arbeitszufriedenheit
1,371
Comparison
1,296
Vergleich
1,293
Qualitätsmanagement
1,220
Quality management
1,218
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3,932
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Rubalcaba-Bermejo, Luis
16
Gallouj, Fai͏̈z
15
Roper, Stephen
11
Witell, Lars
11
Evangelista, Rinaldo
10
McCann, Philip
10
Edvardsson, Bo
9
Geroski, Paul A.
9
Kraus, Sascha
9
Minford, Patrick
9
Welfens, Paul J. J.
9
Audretsch, David B.
8
Hughes Hallett, Andrew
8
Mention, Anne-Laure
8
Ortega-Argilés, Raquel
8
Belitski, Maksim
7
Castellacci, Fulvio
7
Djellal, Faridah
7
Gil-Alaña, Luis A.
7
Van Reenen, John
7
Anning-Dorson, Thomas
6
Griffith, Rachel
6
Gustafsson, Anders
6
Love, James H.
6
Meliciani, Valentina
6
Miles, Ian D.
6
Savona, Maria
6
Stare, Metka
6
Windrum, Paul
6
Winters, Leonard Alan
6
Wren-Lewis, Simon
6
Wyszkowska-Kuna, Joanna
6
Aas, Tor Helge
5
Artis, Michael J.
5
Blind, Knut
5
Blundell, Richard W.
5
Carvalho, Luísa Cagica
5
Consoli, Davide
5
Dabić, Marina
5
Durugbo, Christopher M.
5
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Europäische Kommission
5
Europäischer Wirtschafts- und Sozialausschuss
3
Center for Leading Innovation & Cooperation
1
Deutsches Institut für Entwicklungspolitik
1
European Foundation for the Improvement of Living and Working Conditions
1
Europäische Union / Rat
1
Europäisches Parlament / Policy Department C: Citizens' Rights and Constitutional Affairs, Women's Rights & Gender Equality
1
Forum de Politique Économique
1
RWTH Aachen
1
Sachverständigenrat zur Begutachtung der Gesamtwirtschaftlichen Entwicklung
1
Technische Universität Chemnitz
1
Technische Universität Darmstadt
1
Università Commerciale Luigi Bocconi / Centro di Studi sul Commercio
1
World Savings Banks Institute
1
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Published in...
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Research policy : policy, management and economic studies of science, technology and innovation
102
Technological forecasting & social change : an international journal
79
Journal of business research : JBR
71
The service industries journal
67
Economics of innovation and new technology
50
Technovation : the international journal of technological innovation, entrepreneurship and technology management
46
Journal of common market studies : JCMS
45
International journal of innovation management
44
Intereconomics : review of European economic policy
31
National Institute economic review
30
Regional studies
29
Technology analysis & strategic management
29
Applied economics
28
Industry and innovation
27
Industrial marketing management : the international journal for industrial and high-tech firms
26
Applied economics letters
25
Oxford review of economic policy
25
Service business
25
International journal of technology management : IJTM
24
International journal of production economics
21
Transfer : European review of labour and research ; quarterly review of the ETUI Research Department
19
International journal of business innovation and research
18
European journal of innovation management
17
Regional studies : official journal of the Regional Studies Association
17
The economic journal : the journal of the Royal Economic Society
17
Economic modelling
15
International review of applied economics
15
Journal of innovation & knowledge : JIK
15
Papers in regional science : the journal of the Regional Science Association International
15
The journal of business & industrial marketing
15
Finance research letters
14
IEEE transactions on engineering management : EM
14
Innovation: organization & management : IOM
14
International journal of innovation and technology management
14
Journal of service management
14
National Institute economic review : journal of the National Institute of Economic and Social Research
14
The journal of technology transfer
14
Cambridge journal of economics
13
International journal of services technology and management
13
Journal of open innovation : technology, market, and complexity
13
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ECONIS (ZBW)
4,052
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1
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of
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date (oldest first)
1
Exploring the impacts of service innovation on customer satisfaction in the Telecom industry : a perspective from interactive and supportive service innovations
Ta, Dao Thi
;
Yang, Chia-Han
- In:
International journal of innovation management
22
(
2018
)
7
,
pp. 1850053-1-30
Persistent link: https://www.econbiz.de/10011936228
Saved in:
2
The effect of service innovation on service loyalty in post offices
Shaian Kiumarsi
;
Salmi Mohd Isa
;
Jayaraman, Krishnaswamy
; …
- In:
International journal of business innovation and …
21
(
2020
)
1
,
pp. 108-127
Persistent link: https://www.econbiz.de/10012149128
Saved in:
3
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
4
Service encounters as bases for innovation
Sundbo, Jon
;
Sundbo, Donna
;
Henten, Anders
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 255-274
Persistent link: https://www.econbiz.de/10011299600
Saved in:
5
Don't just fix it, make it better! : using frontline service employees to improve recovery performance
Heijden, Gielis A. H. van der
;
Schepers, Jeroen J. L.
; …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
5
,
pp. 515-530
Persistent link: https://www.econbiz.de/10010126691
Saved in:
6
A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P
;
Rahul R
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389
Saved in:
7
Service encounter and repurchase intention in fitness centers : perceived value as a mediator and service innovativeness as a moderator
Wang, Fong Jia
;
Chiu, Weisheng
- In:
International journal of sports marketing & sponsorship
24
(
2023
)
1
,
pp. 145-167
Persistent link: https://www.econbiz.de/10014232455
Saved in:
8
Développement des services et perspectives d'emploi pour les femmes
Wagner, Alexandra
- In:
Travail et emploi
(
2004
),
pp. 7-20
Persistent link: https://www.econbiz.de/10002101607
Saved in:
9
Dienstleistungen - eine weibliche Teilzeitbranche? : Ein europäischer Vergleich
Wagner, Alexandra
- In:
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und …
55
(
2002
)
9
,
pp. 546-549
Persistent link: https://www.econbiz.de/10001700139
Saved in:
10
Interlinking service delivery innovation and service quality : a conceptual framework
Arshad, Arif Mohammad
;
Su, Qin
- In:
The journal of applied business research
31
(
2015
)
5
,
pp. 1807-1821
Persistent link: https://www.econbiz.de/10011412453
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