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An exploratory study of consumer attitudes towards mobile ticketing in Sweden : ("work in progress") ; final paper submitted to the 24th European Regional Conference of the Interna...
Apanasevic, Tatjana; Markendahl, Jan; Arvidsson, Niklas - 2013
Swedish public transport organizations have set an objective to double usage of the public transport during the next coming five years. This study attempts to investigate if the current ticket solutions support the goal of the public transport companies, and if the available mobile phone...
Persistent link: https://www.econbiz.de/10010209350
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European passengers' satisfaction and fairness perceptions about Turkish airports
Güreş, Nuriye; Demirer, Halil; Kara, Mehmet - In: International business and economics research journal 8 (2009) 10, pp. 43-51
Persistent link: https://www.econbiz.de/10003904987
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A cross-national investigation of the satisfaction and loyalty linkage for mobile telecommunications services across eight countries
Aksoy, Lerzan; Buoye, Alexander; Aksoy, Pelin; … - In: Journal of interactive marketing : a quarterly … 27 (2013) 1, pp. 74-82
Persistent link: https://www.econbiz.de/10009718233
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Nationale Kundenbarometer im Vergleich : Theorie - Empirie - Gestaltungsvorschläge
Ertl, Robert - 2001 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001621049
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The Golden Leash and the Fiduciary Duty of Loyalty
Shill, Gregory H. - 2019
The full-text of this paper can be found at: "https://ssrn.com/abstract=2833399" https://ssrn.com/abstract=2833399. This piece expands upon the argument made in Gregory H. Shill, The Golden Leash and the Fiduciary Duty of Loyalty, 54 UCLA Law Review 1246 (2017). It examines novel supplemental...
Persistent link: https://www.econbiz.de/10012891411
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Awareness, determinants and value of reputation risk management : empirical evidence from the banking and insurance industry
Heidinger, Dinah - In: Current issues in risk management: reputation risks, …, (pp. 11-41). 2018
Persistent link: https://www.econbiz.de/10012117893
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Operational and reputational risk in the European banking industry : the market reaction to operational risk events
Sturm, Philipp - In: Journal of economic behavior & organization : JEBO 85 (2013) 1, pp. 191-206
Persistent link: https://www.econbiz.de/10009708770
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An Empirical Analysis of the Impact of Fines on Bank Reputation in the US and UK
Tilley, Sharadha V - 2018
whether the announcement of a fine has any impact on the bank's reputation. We use a hand-collected dataset comprising of …
Persistent link: https://www.econbiz.de/10012933830
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Awareness, determinants and value of reputation risk management : empirical evidence from the banking and insurance industry
Heidinger, Dinah; Gatzert, Nadine - In: Journal of banking & finance 91 (2018), pp. 106-118
Persistent link: https://www.econbiz.de/10011963642
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ESG reputational risk and market valuation : evidence from the European banking industry
Mandas, Marco; Lahmar, Oumaima; Piras, Luca; De Lisa, … - In: Research in international business and finance 69 (2024), pp. 1-17
Persistent link: https://www.econbiz.de/10015052888