evaluates its impact on the financial performance of banks comparing between two developing countries, Egypt and Iran through …

employees at the Telecommunications sector in Egypt. Out of the 290 questionnaires that were distributed to employees at the … Telecommunications sector in Egypt, 250 usable questionnaires were returned, a response rate of 86%. Multiple Regression Analysis (MRA … relationship between CS and CL at the Telecommunications sector in Egypt. CS significantly influenced CL. The finding reveals that …

, Parasuraman, 1996). The data of the study was collected from 310 employees at commercial banks in Egypt. Out of the 382 … questionnaires that were distributed to employees at commercial banks in Egypt, 310 usable questionnaires were returned, a response … findings show that CS is an important mediator between SQ and CL at commercial banks in Egypt. CS significantly influenced SQ …

, Parasuraman, 1996). The data of the study was collected from 300 employees at Menoufia University Hospitals in Egypt. Out of the … 338 questionnaires that were distributed to employees at Menoufia University Hospitals in Egypt, 300 usable questionnaires … Hospitals in Egypt. The finding reveals that SQ affects CL. This study has been specifically conducted to seek empirical …