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~subject:"Einzelhandel"
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Einzelhandel
Relationship marketing
1,195
Beziehungsmarketing
1,125
Customer loyalty
1,051
Kundenbindung
948
Customer satisfaction
946
Customer retention
928
Consumer behaviour
911
Konsumentenverhalten
810
Kundenzufriedenheit
720
Service quality
521
customer loyalty
500
Dienstleistungsqualität
477
customer satisfaction
185
Brand management
143
Markenführung
137
Relationship management
128
fees
119
Retail trade
115
Confidence
107
Vertrauen
107
Customer Loyalty
104
Brand image
102
Social Web
99
Social web
99
Corporate social responsibility
96
Markenimage
95
Bank
94
Customer service
92
service quality
92
Electronic Commerce
91
Lieferantenmanagement
90
Supplier relationship management
90
Trust
86
Online retailing
85
Germany
84
Online-Handel
84
E-commerce
83
Deutschland
81
Marketing
81
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Undetermined
60
Free
13
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Article
91
Book / Working Paper
18
Type of publication (narrower categories)
All
Article in journal
84
Aufsatz in Zeitschrift
84
Aufsatz im Buch
7
Book section
7
Hochschulschrift
5
Conference paper
3
Graue Literatur
3
Konferenzbeitrag
3
Non-commercial literature
3
Collection of articles of several authors
2
Sammelwerk
2
Thesis
2
Arbeitspapier
1
Aufsatzsammlung
1
Case study
1
Collection of articles written by one author
1
Fallstudie
1
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1
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1
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1
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English
103
German
6
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All
Molinillo, Sebastian
3
Ahasanul Haque
2
Anaya-Sánchez, Rafael
2
Arnold, Todd J.
2
Bachrach, Daniel G.
2
Chowdhury, Naila Anwar
2
Hoffmann, Nicolas
2
Hudetz, Kai
2
Japutra, Arnold
2
Jung, Jin Ho
2
Kahn, Barbara E.
2
Martinelli, Elisa
2
Ogilvie, Jessica
2
Rapp, Adam
2
Sivapalan, Achchuthan
2
Sousa, Bruno
2
Stan, Valentina
2
Veloso, Cláudia Miranda
2
Walvekar, Shubhangi
2
Afrifa-Yamoah, Ebenezer
1
Aguilar-Illescas, Rocío
1
Agárdi, Irma
1
Al-Nabhani, Khalid
1
Alexandrov, Aliosha
1
Alt, Mónika-Anetta
1
Alvarez, Jose B.
1
Amos, Clinton
1
Arnold, Mark J.
1
Arunachalam, Arumugam
1
Assarzadegan, Parisa
1
Audrain-Pontevia, Anne-Françoise
1
Babakus, Emin
1
Balakrishnan, Shyamaladevi
1
Beaves, Robert
1
Beduschi, Eliane Fátima Strapazzon
1
Beeck, Ines
1
Belli, Alex
1
Bhatia, Mayank
1
Bhatt, Kedar
1
Biscaia, Ana Rita
1
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epubli GmbH
2
National Bureau of Economic Research
1
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Journal of retailing and consumer services
10
Journal of business research : JBR
4
International journal of retail & distribution management
3
Journal of marketing theory and practice
3
The international review of retail, distribution and consumer research
3
The journal of applied business research
3
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Handbook of research on retailer-consumer relationship development
2
Harvard-Business-Manager : das Wissen der Besten
2
International journal of business information systems : IJBIS
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of retailing
2
Marketing intelligence & planning
2
Psychology & marketing
2
African journal of business and economic research : AJBER
1
Brands : interdisciplinary perspectives
1
Bulletin / Reserve Bank of Australia
1
Cogent business & management
1
Decision
1
Dutch journal of finance and management
1
Frontiers of business research in China : selected publications from Chinese universities
1
Global business review
1
Harvard Business School Marketing Unit Case
1
Health marketing quarterly
1
Information systems management
1
International business and economics research journal
1
International journal of business and emerging markets : IJBEM
1
International journal of business excellence
1
International journal of business performance management : IJBPM
1
International journal of economic perspectives : IJEP
1
International journal of economic policy in emerging economies
1
International journal of electronic commerce : IJEC
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of logistics : research and applications
1
International journal of logistics systems and management : IJLSM
1
International journal of production economics
1
International journal of public sector performance management : IJPSPM
1
International journal of quality & reliability management
1
International journal of quality and innovation : IJQI
1
International journal of quality and service sciences
1
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ECONIS (ZBW)
109
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1
In-store experience and customer loyalty of TopT (Pty) Ltd
Theledi, Karabo Mpho
;
Mudzanani, Takalani Eric
- In:
African journal of business and economic research : AJBER
15
(
2020
)
3
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012666417
Saved in:
2
The cost of card payments for merchants
Gill, Troy
;
Holland, Cara
;
Wiley, Georgia
- In:
Bulletin / Reserve Bank of Australia
(
2022
),
pp. 21-32
Persistent link: https://www.econbiz.de/10013369797
Saved in:
3
The role of customer loyalty as a brand extension purchase predictor
Martinelli, Elisa
;
Belli, Alex
;
Marchi, Gianluca
- In:
The international review of retail, distribution and …
25
(
2015
)
2
,
pp. 105-119
Persistent link: https://www.econbiz.de/10011299067
Saved in:
4
Customer experience in the omni-channel world and the challenges and opportunities this presents
Cook, Glenn
- In:
Journal of direct, data and digital marketing practice …
15
(
2013/14
)
4
,
pp. 262-266
Persistent link: https://www.econbiz.de/10010385974
Saved in:
5
Does consumer gender influence the relationship between consumer loyalty and its antecedents?
Stan, Valentina
- In:
The journal of applied business research
31
(
2015
)
4
,
pp. 1593-1604
Persistent link: https://www.econbiz.de/10011350484
Saved in:
6
Analysis of homogeneity between organised and traditional retailers with respect to customer loyalty
Balakrishnan, Shyamaladevi
;
Parthasarathy, Ravilochanan
- In:
International journal of business excellence
11
(
2017
)
3
,
pp. 301-319
Persistent link: https://www.econbiz.de/10011734392
Saved in:
7
The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah
;
Afrifa-Yamoah, Ebenezer
- In:
Journal of African business
25
(
2024
)
2
,
pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
Saved in:
8
Effect of service quality, customer satisfaction, customer trust, and security on customer loyalty with respect to virtual organisation
Sharma, Brahmmanand
- In:
International journal of public sector performance …
13
(
2024
)
3
,
pp. 423-435
Persistent link: https://www.econbiz.de/10015071324
Saved in:
9
Nonlinear impact of online retail characteristics on customer satisfaction and loyalty
Tontini, Gerson
;
Silva, Júlio Cesar da
;
Beduschi, …
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 152-169
Persistent link: https://www.econbiz.de/10011400401
Saved in:
10
The behavioral consequences of service quality : an empirical study in the Chinese retail pharmacy industry
Chen, Yuwen
;
Fu, Frank Q.
- In:
Health marketing quarterly
32
(
2015
)
1
,
pp. 14-30
Persistent link: https://www.econbiz.de/10011289348
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