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How consumers as aesthetic subjects co-create the aesthetic experience of the retail environment

Nuttavuthisit, Krittinee - In: Journal of retailing and consumer services 21 (2014) 4, pp. 432-437

Persistent link: https://www.econbiz.de/10010388559

Aesthetic labor and visible diversity : the role in retailing service encounters

Quach, Sara; Jebarajakirthy, Charles; Thaichon, Park - In: Journal of retailing and consumer services 38 (2017), pp. 34-43

Persistent link: https://www.econbiz.de/10011743114

Exploring the hedonic factors affecting customer experiences in phygital retailing

Banik, Shanta; Gao, Yongqiang - In: Journal of retailing and consumer services 70 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014239822

Understanding the shoppers' perception in retail shopping malls : a self-determination theory perspective

Li, Ling Hin; Cheung, Ka Shing; Tse, Wing Sze - In: Journal of strategic marketing 31 (2023) 1, pp. 58-73

Persistent link: https://www.econbiz.de/10014303129

Customers' perceptions as an antecedent of satisfaction with online retailing services

Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27

The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...

Persistent link: https://www.econbiz.de/10012116963