Colicev, Anatoli; Malshe, Ashwin; Pauwels, Koen - In: Administrative Sciences : open access journal 8 (2018) 3/55, pp. 1-16
As customer-brand engagement progressively shifts to digital domains, understanding social media effects in branding … affects US retailers' customer-based brand equity (CBBE) which is an important indicator of brand success. Using a dataset of …