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~subject:"Electronic Commerce"
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Channel relationship strategy
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Electronic Commerce
Beziehungsmarketing
25,166
Relationship marketing
25,138
Konsumentenverhalten
9,318
Consumer behaviour
9,307
Kundenzufriedenheit
5,329
Customer satisfaction
5,321
Vertriebsweg
4,869
Distribution channel
4,852
Dienstleistungsqualität
3,895
Service quality
3,884
Theorie
3,024
Theory
3,011
Deutschland
2,669
Germany
2,608
Markenführung
2,608
Brand management
2,607
Lieferantenmanagement
2,496
Supplier relationship management
2,495
Marketingmanagement
2,161
Marketing management
2,126
E-commerce
2,125
Einzelhandel
2,082
Retail trade
2,061
Social Web
2,030
Social web
2,029
Markenimage
1,877
Brand image
1,873
Online-Handel
1,717
Online retailing
1,709
Online-Marketing
1,686
Internet marketing
1,665
Kundenwert
1,468
Customer value
1,440
Kundenintegration
1,428
Customer integration
1,427
Vertrauen
1,370
Confidence
1,365
Brand
1,327
USA
1,315
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298
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1,626
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579
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6
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1,351
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103
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103
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60
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Case study
23
Conference paper
23
Fallstudie
23
Konferenzbeitrag
23
Konferenzschrift
14
Guidebook
13
Ratgeber
13
Conference proceedings
11
Handbook
11
Handbuch
11
Lehrbuch
9
Textbook
8
Elektronischer Datenträger
6
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5
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5
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4
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4
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3
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3
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2
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2
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2
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1,808
German
403
French
6
Romanian
1
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Piller, Frank T.
12
Wirtz, Bernd W.
12
Heinemann, Gerrit
10
Cebollada, Javier
7
Hudetz, Kai
7
Leimstoll, Uwe
7
Schramm-Klein, Hanna
7
Schumann, Jan Hendrik
7
Stormer, Henrik
7
Chaffey, Dave
6
Neslin, Scott A.
6
Smith, Alan D.
6
Theobald, Elke
6
Verhoef, Peter C.
6
Bauer, Hans H.
5
Khosrowpour, Mehdi
5
Li, Guo
5
Meier, Andreas
5
Muther, Andreas
5
Möhlenbruch, Dirk
5
Ratten, Vanessa
5
Schögel, Marcus
5
Straker, Karla
5
Wagner, Gerhard
5
Wiedmann, Klaus-Peter
5
Wrigley, Cara
5
Yan, Ruiliang
5
Alioski, Adrian
4
Arce-Urriza, Marta
4
Birkhofer, Ben
4
Carlton, Dennis W.
4
Chen, Lin
4
Chevalier, Judith A.
4
Civelek, Mustafa Emre
4
Frasquet Deltoro, Marta
4
Herrmann, Andreas
4
Hjort, Klas
4
Janssen, Maarten C. W.
4
Kannan, P. K.
4
Konuş, Umut
4
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Springer Fachmedien Wiesbaden
7
IGI Global
3
National Bureau of Economic Research
3
Bundesvereinigung Logistik
2
Kompetenzschwerpunkt E-Business
2
NetLibrary, Inc
2
Arthur D. Little International Inc. <Wiesbaden>
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Boston Consulting Group
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
CAMPUS 02 - Fachhochschule der Wirtschaft / FH-Bachelorstudiengang Marketing & Sales
1
Deutsche Bank <Frankfurt am Main> / Research
1
Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutsches Seminar für Fremdenverkehr Berlin
1
Erasmus Research Institute of Management
1
Ernst & Young GmbH, Wirtschaftsprüfungsgesellschaft <Stuttgart>
1
European Marketing Academy
1
F.A.Z.-Institut für Management-, Markt- und Medieninformationen
1
GCN, General Consulting Network GmbH <Bregenz; Winterthur>
1
Galileo Press
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Hamburger Forum Medienökonomie
1
Institut für Handelsforschung <Köln>
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
Julius-Maximilians-Universität Würzburg
1
Ludwig-Maximilians-Universität München
1
Münsteraner Führungsgespräch <40, 2001, Münster (Westf)>
1
Organisation for Economic Co-operation and Development
1
Saarbrücker Arbeitstagung <20, 1999, Saarbrücken>
1
Salzburg Research Forschungsgesellschaft
1
Seminar für Führungskräfte <2000, Berlin>
1
SwissICT, Schweizerischer Verband der Informations- und Kommunikationstechnologie
1
The Wharton Financial Institutions Center
1
Universität Konstanz
1
Universität St. Gallen
1
Verlag Werner Hülsbusch
1
ebrary, Inc
1
marketing-Börse GmbH
1
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Published in...
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Journal of retailing and consumer services
69
International journal of electronic customer relationship management : IJECRM
38
Journal of business research : JBR
38
Industrial marketing management : the international journal for industrial and high-tech firms
25
Journal of retailing
22
Electronic commerce research
21
European journal of operational research : EJOR
21
International journal of business information systems : IJBIS
20
International journal of electronic marketing and retailing : IJEMR
19
International journal of e-business research : an official publication of the Information Resources Management Association
18
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
18
SpringerLink / Bücher
18
International journal of internet marketing and advertising : IJIMA
17
The journal of business & industrial marketing
17
International journal of production economics
15
Journal of internet commerce
15
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
15
International journal of retail & distribution management
14
Transportation research / E : an international journal
14
Electronic markets : the international journal on networked business
13
Journal of electronic commerce research : JECR
13
The service industries journal
13
Asia Pacific journal of marketing and logistics
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
Information systems and e-business management : ISeB
12
International journal of production research
12
International journal of electronic commerce : IJEC
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Journal of marketing
11
Electronic Services
10
Information systems research : ISR
10
Journal of organizational computing and electronic commerce
10
Gabler Edition Wissenschaft
9
Journal of management information systems : JMIS
9
Journal of open innovation : technology, market, and complexity
9
Journal of the Academy of Marketing Science
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Reihe Electronic Commerce
9
Arbeitsberichte der Hochschule für Wirtschaft FHNW
8
Cogent business & management
8
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Source
All
ECONIS (ZBW)
2,200
USB Cologne (EcoSocSci)
9
USB Cologne (business full texts)
2
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1
Channels in the mirror : an alignable model for assessing customer satisfaction in concurrent channel systems
Hammerschmidt, Maik
;
Falk, Tomas
;
Weijters, Bert
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 88-101
Persistent link: https://www.econbiz.de/10011433181
Saved in:
2
When do online consumers shop in an offline store : the moderating effects of product characteristics
Shen, Kathy Ning
;
Cai, Yuanfeng
;
Guo, Zhaoyang
- In:
Journal of marketing channels : ... distribution …
23
(
2016
)
3
,
pp. 129-145
Persistent link: https://www.econbiz.de/10011538938
Saved in:
3
Designing an emotional strategy : strengthening digital channel engagements
Straker, Karla
;
Wrigley, Cara
- In:
Business horizons
59
(
2016
)
3
,
pp. 339-346
Persistent link: https://www.econbiz.de/10011488399
Saved in:
4
Customer retention strategies for disintermediated travel agents : how to stop customers from migrating to online booking channels
Viljoen, Kim
;
Roberts-Lombard, M.
- In:
The journal of applied business research
32
(
2016
)
2
,
pp. 541-554
Persistent link: https://www.econbiz.de/10011500621
Saved in:
5
Customer retention strategies for disintermediated travel agents : how to stop customers from migrating to online booking channels
Viljoen, Kim
;
Roberts-Lombard, Mornay
- In:
The journal of applied business research
32
(
2016
)
3
,
pp. 681-694
Persistent link: https://www.econbiz.de/10011500808
Saved in:
6
Helping firms reduce complexity in multichannel online data : a net taxonomy-based approach for customer journeys
Anderl, Eva
;
Schumann, Jan Hendrik
;
Kunz, Werner
- In:
Journal of retailing
92
(
2016
)
2
,
pp. 185-203
Persistent link: https://www.econbiz.de/10011505019
Saved in:
7
Why do stores drive online sales? : evidence of underlying mechanisms from a multichannel retailer
Kumar, Anuj
;
Mehra, Amit
;
Kumar, Subodha
- In:
Information systems research : ISR
30
(
2019
)
1
,
pp. 319-338
Persistent link: https://www.econbiz.de/10012038230
Saved in:
8
Channel collaboration in e-commerce : a study on channel relationship from the perspective of vendors selling on online platforms, the e-retailers
Yadav, Rajan
;
Bhatnagar, Swati
- In:
Transforming organizations through flexible systems …
,
(pp. 223-241)
.
2020
Persistent link: https://www.econbiz.de/10012127721
Saved in:
9
Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
10
Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
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