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Testing cloud computing for customer satisfaction and loyalty

Guimaraes, Tor; Paranjape, Ketan - In: International journal of electronic customer … 8 (2014) 1/3, pp. 72-86

Persistent link: https://www.econbiz.de/10011471138

The influences of service quality of online order and electronic word of mouth on price sensitivity using loyalty as a mediating variable

Lin, Wen-Bao; Ku, Tsung-Yu - In: International journal of electronic business 12 (2015) 3, pp. 215-241

Persistent link: https://www.econbiz.de/10011538213

Loyalty programs in e-commerce and their perception by the young adult internet population

Tahal, Radek - In: Central European business review : CEBR 3 (2014) 2, pp. 7-13

Persistent link: https://www.econbiz.de/10010408384

Factors influencing consumer satisfaction toward online shopping : a special reference to India context

Almugari, Fatehi; Khaled, Amgad S. D.; Alsyani, Majed Kassem - In: International journal of procurement management 15 (2022) 2, pp. 236-256

Persistent link: https://www.econbiz.de/10013093138

Linking perceived price fairness, customer satisfaction, trust, and loyalty : a structural equation modeling of Facebook-based e-commerce in Bangladesh

Hride, Fabliha Tasnim; Ferdousi, Farhana; Jasimuddin, … - In: Global business and organizational excellence : GBOE 41 (2022) 3, pp. 41-54

Persistent link: https://www.econbiz.de/10013161959

Antecedents of customer loyalty : study from the Indonesia's largest e-commerce

Rizan, Mohamad; Febrilia, Ika; Wibowo, Agus; Pratiwi, … - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 10, pp. 283-293

Persistent link: https://www.econbiz.de/10012671389

Gender differences in determinants of customer satisfaction in beauty and cosmetic e-commerce

Thuan Thi Nhu Nguyen - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 10, pp. 811-822

Persistent link: https://www.econbiz.de/10012671488

The impact of online shopping attributes on customer satisfaction and loyalty : moderating effects of e-commerce experienceh

Mofokeng, Thabang Excellent - In: Cogent business & management 8 (2021) 1, pp. 1-33

The COVID-19 pandemic has expedited the growth of e-commerce in South Africa, as in global markets, strengthening online shopping exchange relationships. Businesses seek advanced models of the online shopping dimensions that are appropriate for tailoring services to customers. The data collected...

Persistent link: https://www.econbiz.de/10012628370

Consumer satisfaction on online services in Kosovo

Beqaj, Besim; Krasniqi, Arta; Beqaj, Valon - In: Zagreb international review of economics & business 22 (2019), pp. 39-53

Persistent link: https://www.econbiz.de/10012599067

Impact of factors affecting customer satisfaction in e-commerce among Indian consumers : an empirical study

Francis, Princy; Sudeep, S.; Kumar, Alok - In: International journal of Indian culture and business … 24 (2021) 1, pp. 81-102

Persistent link: https://www.econbiz.de/10012695828

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