Narrow search
Showing 1 - 10 of 2,294
Cover Image
The customer care IT tools as a competitive advantage factor in Brazilian retail industry
Gaspar, Marcos Antonio; Donaire, Denis; Santos, Silvio … - In: International journal of economics and accounting : IJEA 1 (2010) 4, pp. 360-374
Persistent link: https://www.econbiz.de/10008906165
Cover Image
Beratungssysteme im Internet
Stracke, Tim - 2007
Persistent link: https://www.econbiz.de/10003551990
Cover Image
Betriebsorganisation im Unternehmen der Zukunft
Luczak, Holger (ed.); Stich, Volker (contributor) - 2004
Komplex 1. Wertschöpfungsnetze im Wandel - Konfiguration und Management von dynamischen Lieferketten.- Komplex 2. Professionelles Dienstleistungsmanagement - Marktvorteile durch kundenorientierte Dienstleistungsprodukte.- Komplex 3. Informationstechnologie als Treiber - Impulse für innovative...
Persistent link: https://www.econbiz.de/10001805920
Cover Image
Effects of online retailer after delivery services on repurchase intention : an empirical analysis of customers' past experience and future confidence with the retailer
Javed, Muhammad Kashif; Wu, Min - In: Journal of retailing and consumer services 54 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012238377
Cover Image
The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services
Al-nassar, Bilal Ali Yaseen - In: International journal of electronic customer … 9 (2015) 1, pp. 33-55
Persistent link: https://www.econbiz.de/10011575147
Cover Image
Timeliness, transparency, and trust : a framework for managing online customer complaints
Stevens, Jennifer L.; Spaid, Brian I.; Breazeale, Michael; … - In: Business horizons 61 (2018) 3, pp. 375-384
Persistent link: https://www.econbiz.de/10011866294
Cover Image
Blueprint for retail website design : attracting and retaining millennial online shoppers
Wright, Linda Berns; Haug, James C.; Huckabee, Allen - In: Journal of internet commerce 18 (2019) 2, pp. 170-196
Persistent link: https://www.econbiz.de/10012179574
Cover Image
The effect of customer experience of trust and e-service quality on customer loyalty with customer satisfaction as a research mediation variable in Tokopedia e-commerce : a study c...
Silviana, Nurfirda Sofia; Rofiaty; Puspaningrum, Astrid - 2022
Persistent link: https://www.econbiz.de/10013445121
Cover Image
Delhivery : fulfilling e-commerce delivery
Parameswar, Nakul; Dhir, Sanjay - In: Asian journal of management cases 19 (2022) 2, pp. 93-105
Persistent link: https://www.econbiz.de/10013387317
Cover Image
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas - 1998
Persistent link: https://www.econbiz.de/10000674496