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The impact of fear on the effectiveness of customer empowerment-messages in online retailing
Atalay, A. Selin; El Kihal, Siham; Pfrang, Thilo - In: Psychology & marketing 39 (2022) 9, pp. 1677-1686
Persistent link: https://www.econbiz.de/10013465105
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Consumer fear of online identity theft : scale development and validation
Hille, Patrick; Walsh, Gianfranco; Cleveland, Mark - In: Journal of interactive marketing : a quarterly … 30 (2015), pp. 1-19
Persistent link: https://www.econbiz.de/10011292343
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C2C value creation : social anxiety and retail environment
Becker, Larissa Carine Braz; Santos, Cristiane Pizzutti dos - In: Journal of research in interactive marketing : … 11 (2017) 4, pp. 398-415
Persistent link: https://www.econbiz.de/10011813293
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How do customer anxiety levels impact relationship marketing in electronic commerce?
Bui Thanh Khoa; Tran Trong Huynh - In: Cogent business & management 9 (2022) 1, pp. 1-19
-term customer relationships is challenging for online businesses because of consumers' anxiety levels in the transaction process …. This study aimed to expose the moderating effect of anxiety on relational marketing between the business and customers in … Structural Equation Modeling. The anxiety levels impact the relationship between perceived mental benefits and electronic loyalty …
Persistent link: https://www.econbiz.de/10014443547
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E-commerce as a stockpiling technology : implications for consumer savings
Pozzi, Andrea - In: International journal of industrial organization 31 (2013) 6, pp. 677-689
Persistent link: https://www.econbiz.de/10010257884
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Online consumer resilience during a pandemic : an exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown
Guthrie, Cameron; Wamba, Samuel Fosso; Arnaud, Jean-Brice - In: Journal of retailing and consumer services 61 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10012581913
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Pandemic pricing : evidence from German grocery e-commerce
Fedoseeva, Svetlana; Van Droogenbroeck, Ellen - In: Agribusiness : an international journal 39 (2023) 4, pp. 1139-1156
Persistent link: https://www.econbiz.de/10014432358
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Did Covid-19 influence adoption of e-commerce among elderly citizens? : the role of social presence, self-efficacy and trust
Ganguly, Boudhayan; Nag, Tirthankar; Chakraborty, Pritha - In: International journal of innovation & sustainable … 18 (2024) 1/2, pp. 30-44
Persistent link: https://www.econbiz.de/10014443541
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Online marketing during a global crisis : an exploration of sponsorship's effectiveness over the internet
Koronios, Konstantinos; Ntasis, Lazaros; Dimitropoulos, … - In: Journal for global business advancement : JGBA 16 (2023) 3, pp. 343-365
Persistent link: https://www.econbiz.de/10015057748
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Revisiting the antecedent of electronic word-of-mouth (eWOM) during COVID-19 pandemic
Rani, Anshu; Shivaprasad H. N. - In: Decision : official journal of Indian Institute of … 48 (2021) 4, pp. 419-432
Persistent link: https://www.econbiz.de/10012796387