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Exploring the drivers of customers' brand attitudes of online travel agency services : a text-mining based approach

Ray, Arghya; Bala, Pradip Kumar; Rana, Nripendra P. - In: Journal of business research : JBR 128 (2021), pp. 391-404

Persistent link: https://www.econbiz.de/10012494465

Factors impacting behavioural intentions to adopt the electronic marketplace : findings from small businesses in India

Misra, Richa; Mahajan, Renuka; Singh, Nidhi; Khorana, … - In: Electronic markets : EM ; the international journal of … 32 (2022) 3, pp. 1639-1660

Persistent link: https://www.econbiz.de/10013463478

Metaverse in marketing and logistics : the state of the art and the path forward

Tan, Garry Wei-Han; Eugene Cheng-xi Aw; Cham Tat Huei; … - In: Asia Pacific journal of marketing and logistics 35 (2023) 12, pp. 2932-2946

Persistent link: https://www.econbiz.de/10014486550

Unravelling the dark side of sharing economy : managing and sustaining B2B relationships on digital platforms

Rana, Nripendra P.; Kar, Arpan Kumar; Gupta, Manish; … - In: Industrial marketing management : the international … 113 (2023), pp. A4-A10

Persistent link: https://www.econbiz.de/10014433580

Web design and trust as moderators in the relationship between e-service quality, customer satisfaction and customer loyalty

Venkatakrishnan, Jeeva; Alagiriswamy, Ravikumar; … - In: The TQM journal : the international review of … 35 (2023) 8, pp. 2455-2484

Persistent link: https://www.econbiz.de/10014457817

Trust and product as moderators in online shopping behavior : evidence from India

Davis, Felicita; Gnanasekar, Manoj Britto Francis; … - In: South Asian journal of marketing 2 (2021) 1, pp. 28-50

Purpose - The present study is aimed at examining the antecedents of online shopping user behavior and customer satisfaction. More specifically, (1) the effect of social influence, variety seeking behavior, advertising and convenience on user behavior, and (2) the effect of user behavior on...

Persistent link: https://www.econbiz.de/10013341302

Examining the success of the online public grievance redressal systems : an extension of the IS success model

Rana, Nripendra P.; Dwivedi, Yogesh Kumar; Williams, … - In: Information systems management 32 (2015) 1, pp. 39-59

Persistent link: https://www.econbiz.de/10011307913

Emerging Markets from a Multidisciplinary Perspective : Challenges, Opportunities and Research Agenda

Dwivedi, Yogesh Kumar (ed.); Rana, Nripendra P. (ed.); … - 2018

Section 1: Economics and Finance -- Chapter 1: The Political Economy of Financial Development: A Review -- Chapter 2: Grievance Redressal in the Indian Financial Regulatory Space - The Unified Approach -- Chapter 3: Role of Intermediaries in Providing Financial Access: Current and Future...

Persistent link: https://www.econbiz.de/10013256189

Three dimensional product presentation quality antecedents and their consequences for online retailers : the moderating role of virtual product experience

Algharabat, Raed; Alalwan, Ali Abdallah; Rana, Nripendra P. - In: Journal of retailing and consumer services 36 (2017), pp. 203-217

Persistent link: https://www.econbiz.de/10011698000

Emerging markets from a multidisciplinary perspective : challenges, opportunities and research agenda

Dwivedi, Yogesh Kumar (ed.); Rana, Nripendra P. (ed.); … - 2018

Persistent link: https://www.econbiz.de/10011780130