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~subject:"Electronic Commerce"
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Electronic Commerce
Customer satisfaction
15,261
Kundenzufriedenheit
13,605
Consumer behaviour
6,420
Service quality
6,371
Dienstleistungsqualität
6,165
Konsumentenverhalten
6,136
Relationship marketing
5,481
Beziehungsmarketing
5,428
Consumer attitudes
1,786
Verbrauchereinstellung
1,424
customer satisfaction
1,267
Satisfaction
1,093
Customer service
1,048
Online retailing
1,046
Online-Handel
1,046
Job satisfaction
1,006
Arbeitszufriedenheit
1,005
Kundenservice
988
Qualitätsmanagement
922
Holiday behaviour
912
Urlaubsverhalten
912
Quality management
897
Emotion
815
E-commerce
809
Beschwerdemanagement
774
Complaint management
774
Confidence
732
Vertrauen
732
Brand image
710
Tourism
703
Markenimage
696
Retail trade
693
Brand management
688
Einzelhandel
683
Tourismus
676
Markenführung
669
Verbraucherzufriedenheit
660
Hotel industry
657
Hotellerie
653
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396
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142
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724
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103
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704
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20
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English
796
German
31
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Anderson, Rolph E.
4
Betz, Jürgen
4
Magerhans, Alexander
4
Rohman, Fatchur
4
Usman, Osly
4
Bang, Nguyen
3
Bauer, Hans H.
3
Duarte, Paulo
3
Falk, Tomas
3
Hammerschmidt, Maik
3
Khan, Mohammed Naved
3
Krafft, Manfred
3
Lee, Jeoung Yul
3
Leeuwen, Eveline S. van
3
Leonard, Lori N. K.
3
Mariani, Marcello M.
3
Marimon, Frederic
3
Matos, Celso Augusto de
3
Mohd-Any, Amrul Asraf
3
Muathe, Stephen
3
Mutum, Dilip S.
3
Mwencha, Peter
3
Neuts, Bart
3
Pereira, Hélia Gonçalves
3
Prybutok, Victor R.
3
Ricard, Line
3
Rodríguez-Díaz, Manuel
3
Román, Sergio
3
Romão, João
3
Sachan, Amit
3
Silva, Susana C.
3
Su, Jiafu
3
Swaminathan, Srinivasan
3
Zhang, Yu
3
Abdul Rahman
2
Adhikari, Arnab
2
Aggarwal, Aanchal
2
Ahmad, Asad
2
Al-nassar, Bilal Ali Yaseen
2
Anshu, Kumari
2
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Institut für Versicherungswirtschaft <Wien>
1
National Bureau of Economic Research
1
Springer Fachmedien Wiesbaden
1
Published in...
All
Journal of retailing and consumer services
47
International journal of electronic marketing and retailing : IJEMR
18
Journal of internet commerce
17
International journal of electronic customer relationship management : IJECRM
16
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
15
International journal of business information systems : IJBIS
13
Asia Pacific journal of marketing and logistics
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
Cogent business & management
9
International journal of hospitality management
9
Information systems and e-business management : ISeB
8
International journal of retail and distribution management
8
Journal of business research : JBR
8
Service business
8
The service industries journal
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Electronic commerce research and applications
7
Journal of travel and tourism marketing
7
Electronic markets : the international journal on networked business
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of electronic business
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
International journal of production economics
5
International journal of public sector performance management : IJPSPM
5
Journal of Contemporary Issues in Business and Government
5
Journal of customer behaviour
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
Marketing intelligence & planning
5
The TQM journal : the international review of organizational improvement
5
Tourism management : research, policies, practice
5
Administrative Sciences : open access journal
4
African journal of science, technology, innovation and development : AJSTID
4
Electronic commerce research
4
Global business and finance review
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of business excellence : IJBEX
4
International journal of consumer studies
4
International journal of electronic business : IJEB
4
International journal of internet marketing and advertising : IJIMA
4
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Source
All
ECONIS (ZBW)
818
USB Cologne (EcoSocSci)
7
USB Cologne (business full texts)
2
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1
Web functionality, web content, information security, and online tourism service continuance
Ziqi Liao
;
Shi, Xinping
- In:
Journal of retailing and consumer services
39
(
2017
),
pp. 258-263
Persistent link: https://www.econbiz.de/10011747859
Saved in:
2
Service guarantees in an e-commerce platform : proposition of a framework based on customers' expectations, negative experiences and behavioural responses
Oliveira, Alessandro Silva de
;
Souki, Gustavo Quiroga
; …
- In:
Asia-Pacific journal of business administration
15
(
2023
)
2
,
pp. 225-244
Persistent link: https://www.econbiz.de/10014313710
Saved in:
3
Using values to segment virtual consumers on social networking sites
Madi, Aziz
- In:
Marketing intelligence & planning
34
(
2016
)
5
,
pp. 623-645
Persistent link: https://www.econbiz.de/10011534900
Saved in:
4
Consumer values, the theory of planned behaviour and online grocery shopping
Hansen, Torben
- In:
International journal of consumer studies
32
(
2008
)
2
,
pp. 128-137
Persistent link: https://www.econbiz.de/10003717578
Saved in:
5
A review on the evolution of user acceptance behaviour in collaborative e-commerce
Jiang, Guoyin
;
Ma, Feicheng
;
Wang, Youtian
- In:
International journal of electronic finance : IJEF
6
(
2012
)
1
,
pp. 62-78
Persistent link: https://www.econbiz.de/10009546723
Saved in:
6
Decision making in online auctions
Huang, Yi-chun
;
Wu, Yen-chun Jim
;
Wang, Yu-chun
; …
- In:
Management decision : MD
49
(
2011
)
5
,
pp. 784-800
Persistent link: https://www.econbiz.de/10009239507
Saved in:
7
Examining online and brick and mortar store channels switching behaviour among Malaysian consumers
Madahi, Abdolrazagh
;
Sukati, Inda
- In:
International journal of electronic marketing and …
6
(
2014
)
2
,
pp. 128-163
Persistent link: https://www.econbiz.de/10011347646
Saved in:
8
Leveraging the power of online social networks : a contingency approach
Yap, Sheau Fen Sheau
;
Lee, Christina Kwai Choi
- In:
Marketing intelligence & planning
32
(
2014
)
3
,
pp. 345-374
Persistent link: https://www.econbiz.de/10010380723
Saved in:
9
A study on the continuance participation in on-line communities with social commerce perspective
Hajli, Nick
;
Mohana Shanmugam
;
Powell, Philip
;
Love, Peter
- In:
Technological forecasting & social change : an …
96
(
2015
),
pp. 232-241
Persistent link: https://www.econbiz.de/10011532569
Saved in:
10
Online consumer behaviour : extension of decomposed theory of planned behaviour with consumers' perception of online retailing ethics
Azam, Afshan
;
Qiang, Fu
- In:
International journal of electronic business
11
(
2014
)
3
,
pp. 199-219
Persistent link: https://www.econbiz.de/10010475735
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