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~subject:"Emotion"
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Emotion
Consumer behaviour
82,319
Konsumentenverhalten
79,838
Relationship marketing
26,022
Beziehungsmarketing
25,347
Electronic Commerce
23,113
E-commerce
20,731
Einzelhandel
17,719
Customer satisfaction
15,327
Retail trade
15,118
Theorie
13,861
Kundenzufriedenheit
13,742
Theory
13,665
Online-Handel
11,139
Online retailing
11,094
Deutschland
9,545
Service quality
9,126
Dienstleistungsqualität
8,900
Brand management
8,505
Markenführung
8,453
Germany
8,443
USA
7,763
United States
7,327
Brand image
7,172
Social Web
7,146
Social web
7,142
Markenimage
7,125
Online-Marketing
6,612
Internet marketing
6,541
Internet
6,351
Markenartikel
4,588
Brand
4,586
Marketingmanagement
4,442
Marketing management
4,402
Pricing strategy
4,002
Preismanagement
3,998
Lieferantenmanagement
3,980
Supplier relationship management
3,977
Werbewirkung
3,779
Advertising effects
3,737
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542
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3,197
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552
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Sammelwerk
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14
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9
Ratgeber
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3,587
German
160
French
4
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Septianto, Felix
29
Han, Heesup
23
Bagozzi, Richard P.
21
Kemp, Elyria
15
Mattila, Anna S.
14
Loureiro, Sandra Maria Correia
13
Pham, Michel T.
12
Phau, Ian
12
Prayag, Girish
12
Sarkar, Abhigyan
12
Ladhari, Riadh
11
Williams, Patti
10
Prashar, Sanjeev
9
Antonetti, Paolo
8
Bui, M̃y
8
Chebat, Jean-Charles
8
Grappi, Silvia
8
Hanks, Lydia
8
Hosany, Sameer
8
Hyun, Sunghyup Sean
8
Jang, Soocheong
8
Junaid, Muhammad
8
Kidwell, Blair
8
McGraw, A. Peter
8
Meyer, Frederik
8
Miao, Li
8
Yin, Dezhi
8
Zhang, Han
8
Ahn, Jiseon
7
Barnes, Donald C.
7
Espinoza Petersen, Francine
7
Folse, Judith Anne Garretson
7
Garg, Nitika
7
Huber, Frank
7
Hussain, Khalid
7
MacInnis, Deborah J.
7
Pinto, Diego Costa
7
Ribeiro, Manuel Alector
7
Sar, Sela
7
Vázquez Casielles, Rodolfo
7
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Springer Fachmedien Wiesbaden
7
Books on Demand GmbH <Norderstedt>
2
Center of Market Oriented Product and Production Management
1
Eric Cuvillier <Firma>
1
European Society for Opinion and Marketing Research
1
Gesellschaft für Ökologische Kommunikation mbH
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Goethe-Universität Frankfurt am Main
1
Haufe-Lexware GmbH & Co. KG
1
Macquarie University / Department of Business
1
Marketing Research Congress <44, 1991, Luxembourg>
1
National Bureau of Economic Research
1
NetLibrary, Inc
1
Peter Lang GmbH
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Shaker Verlag
1
Taylor and Francis
1
Technische Universität Chemnitz
1
Technische Universität Dresden
1
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Journal of business research : JBR
175
Journal of retailing and consumer services
137
International journal of hospitality management
106
Psychology & marketing
60
Journal of consumer research : JCR ; an interdisciplinary bimonthly
52
Tourism management : research, policies, practice
46
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
43
The journal of services marketing
41
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
40
Journal of travel and tourism marketing
40
The journal of brand management : an international journal
39
Journal of hospitality marketing & management
38
The service industries journal
35
European journal of marketing : EJM
34
The journal of product & brand management
33
International journal of consumer studies
31
International journal of contemporary hospitality management
30
Journal of marketing management : MM
28
Journal of marketing research : JMR
28
Marketing letters : a journal of research in marketing
27
Tourism management perspectives : TMP
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
24
European journal of marketing
23
Journal of marketing communications
23
Journal of business ethics : JOBE
22
Journal of consumer behaviour : an international research review
22
International journal of advertising : the review of marketing communications
21
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
20
Journal of service research : JSR
20
Asia Pacific journal of marketing and logistics
19
Journal of promotion management : innovations in planning and applied research
19
Journal of the Academy of Marketing Science
19
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
18
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
Service business
17
Journal of behavioral decision making
16
Marketing intelligence & planning
16
The international review of retail, distribution and consumer research
16
The journal of consumer marketing
16
Journal of consumer research : JCR ; an interdisciplinary journal
15
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ECONIS (ZBW)
3,736
Other ZBW resources
6
EconStor
5
RePEc
1
USB Cologne (EcoSocSci)
1
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1
Building e-loyalty for e-retailers : role of justice perception and consumer forgiveness
Baruönü Latif, Fatma Özge
;
Uslu, Aypar
- In:
Middle East journal of management : MEJM
6
(
2019
)
3
,
pp. 298-317
Persistent link: https://www.econbiz.de/10012111745
Saved in:
2
"Man, I shop like a woman!" : the effects of gender and emotions on consumer shopping behaviour outcomes
Herter, Márcia Maurer
;
Santos, Cristiane Pizzutti dos
; …
- In:
International journal of retail & distribution management
42
(
2014
)
9
,
pp. 780-804
Persistent link: https://www.econbiz.de/10010417745
Saved in:
3
Effects of atmospherics on emotions and intention with respect to involvement in different shopping environments
Loureiro, Sandra Maria Correia
;
Koo, Dong-mo
;
Ribeiro, Lara
- In:
Journal of global scholars of marketing science : …
23
(
2013
)
4
,
pp. 435-459
Persistent link: https://www.econbiz.de/10010408597
Saved in:
4
"It was not that long!" : the effects of the in-store TV screen content and customers emotions on consumer waiting perception
Borges, Adilson
;
Herter, Márcia Maurer
;
Chebat, …
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 96-106
Persistent link: https://www.econbiz.de/10010468493
Saved in:
5
How customer experience management reconciles strategy differences between East and West
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
3
,
pp. 273-295
Persistent link: https://www.econbiz.de/10012549083
Saved in:
6
Companion shoppers and the consumer shopping experience
Lindsey-Mullikin, Joan
;
Munger, Jeanne Lauren
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
1
,
pp. 7-27
Persistent link: https://www.econbiz.de/10009012723
Saved in:
7
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
8
Customer emotions and their triggers in luxury retail : understanding the effects of customer emotions before and after entering a luxury shop
Kim, Sooyun
;
Park, Geebum
;
Lee, Yeonjoo
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
12
,
pp. 5809-5818
Persistent link: https://www.econbiz.de/10011597515
Saved in:
9
Retail atmospherics in times of disruption : a PLS modeling approach of the role of emotions in a pharmacy environment
Chatzopoulou, Evi
;
Tsogas, Markos Marios
;
Kyriakou, Marina
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 158-182
Persistent link: https://www.econbiz.de/10013397921
Saved in:
10
Cognitive and affective constituents of the consumption experience in retail service settings : effects on store loyalty
Alan, Alev Kocak
;
Kabadayi, Ebru Tumer
;
Yılmaz, Çengiz
- In:
Service business
10
(
2016
)
4
,
pp. 715-735
Persistent link: https://www.econbiz.de/10011722421
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