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~subject:"Emotion"
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Emotion
Consumer behaviour
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Beziehungsmarketing
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Ok, Chihyung
8
Lee, JungHoon
4
Park, Seunghyun
3
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1
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1
Hyun, Sunghyup Sean
1
Jeon, Hyeongjin
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International journal of hospitality management
4
Journal of travel and tourism marketing
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
Saved in:
2
An emotional labor perspective on the relationship between customer orientation and job satisfaction
Lee, JungHoon
;
Ok, Chihyung
;
Hwang, Jinsoo
- In:
International journal of hospitality management
54
(
2016
),
pp. 139-150
Persistent link: https://www.econbiz.de/10011474071
Saved in:
3
Visualizing theme park visitors' emotions using social media analytics and geospatial analytics
Park, Seunghyun
;
Kim, Jinwon
;
Lee, Yong Kyu
;
Ok, Chihyung
- In:
Tourism management : research, policies, practice
80
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012237351
Saved in:
4
Event participation and advocacy : assessing the role of affective commitment and perceived benefits
Ok, Chihyung
;
Park, Kwangsoo
;
Park, Seunghyun
;
Jeon, …
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 128-140
Persistent link: https://www.econbiz.de/10012289266
Saved in:
5
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
6
Linking emotion and place on Twitter at Disneyland
Park, Seunghyun
;
Kim, Hyung Jin
;
Ok, Chihyung
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 664-677
Persistent link: https://www.econbiz.de/10011918040
Saved in:
7
The power of design : how does design affect consumers’ online hotel booking?
Baek, Jooa
;
Ok, Chihyung
- In:
International journal of hospitality management
65
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011738779
Saved in:
8
Gift card types and willingness to spend more
Lim, SangGon
;
Ok, Chihyung
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 710-724
Persistent link: https://www.econbiz.de/10013407592
Saved in:
9
The impact of advertising on patrons’ emotional responses, perceived value, and behavioral intentions in the chain restaurant industry : the moderating role of advertising-induced...
Hyun, Sunghyup Sean
;
Kim, Wansoo
;
Lee, Myong Jae
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 689-700
Persistent link: https://www.econbiz.de/10009130536
Saved in:
10
Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon
;
Ok, Chihyung Michael
- In:
International journal of hospitality management
36
(
2014
),
pp. 176-187
Persistent link: https://www.econbiz.de/10010239296
Saved in:
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