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The effect of loyalty program...
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Emotion
Consumer behaviour
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Septianto, Felix
29
Han, Heesup
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Mattila, Anna S.
14
Kemp, Elyria
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Loureiro, Sandra Maria Correia
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Phau, Ian
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Sarkar, Abhigyan
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Jang, Soocheong
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Junaid, Muhammad
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Kidwell, Blair
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Miao, Li
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Yin, Dezhi
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Sar, Sela
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Shaker Verlag
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Technische Universität Chemnitz
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Journal of business research : JBR
168
Journal of retailing and consumer services
134
International journal of hospitality management
89
Psychology & marketing
57
Journal of consumer research : JCR ; an interdisciplinary bimonthly
51
Tourism management : research, policies, practice
41
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
40
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
40
The journal of brand management : an international journal
39
The journal of services marketing
38
Journal of hospitality marketing & management
35
Journal of travel and tourism marketing
34
The journal of product & brand management
33
European journal of marketing : EJM
32
International journal of consumer studies
31
International journal of contemporary hospitality management
30
The service industries journal
30
Journal of marketing research : JMR
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
24
Marketing letters : a journal of research in marketing
24
European journal of marketing
23
Journal of marketing communications
23
Journal of marketing management : MM
23
International journal of advertising : the review of marketing communications
21
Journal of business ethics : JOBE
21
Tourism management perspectives : TMP
21
Journal of consumer behaviour : an international research review
20
Asia Pacific journal of marketing and logistics
19
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
19
Journal of promotion management : innovations in planning and applied research
19
Journal of service research : JSR
19
Journal of the Academy of Marketing Science
17
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
16
Journal of behavioral decision making
16
Journal of consumer research : JCR ; an interdisciplinary journal
15
Journal of customer behaviour
15
Journal of economic psychology : research in economic psychology and behavioral economics
15
The international review of retail, distribution and consumer research
15
Cogent business & management
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ECONIS (ZBW)
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Other ZBW resources
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EconStor
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RePEc
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USB Cologne (EcoSocSci)
1
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1
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
2
How customer experience management reconciles strategy differences between East and West
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
3
,
pp. 273-295
Persistent link: https://www.econbiz.de/10012549083
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3
What drives retailer loyalty? : a meta-analysis of the role of cognitive, affective, and social factors across five decades
Liu-Thompkins, Yuping
;
Khoshghadam, Leila
;
Shoushtari, …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 92-110
Persistent link: https://www.econbiz.de/10013207543
Saved in:
4
Measuring retail customer experience
Bagdare, Shilpa
;
Jain, Rajnish
- In:
International journal of retail & distribution management
41
(
2013
)
10
,
pp. 790-804
Persistent link: https://www.econbiz.de/10010187204
Saved in:
5
Embracing CSR in pro-social relationship marketing program : understanding driving forces of positive consumer responses
Hwang, Jiyoung
;
Kandampully, Jay
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 344-353
Persistent link: https://www.econbiz.de/10011387768
Saved in:
6
Investigating the impact of surprise rewards on consumer responses
Wu, Luorong
;
Mattila, Anna S.
;
Hanks, Lydia
- In:
International journal of hospitality management
50
(
2015
),
pp. 27-35
Persistent link: https://www.econbiz.de/10011387907
Saved in:
7
The similar versus divergent effects of pride and happiness on the effectiveness of loyalty programs
Septianto, Felix
;
An, Jake
;
Chiew, Tung Moi
;
Paramita, Widya
- In:
Journal of business research : JBR
99
(
2019
),
pp. 12-22
Persistent link: https://www.econbiz.de/10012023400
Saved in:
8
Need for distinction moderates customer responses to preferential treatment
Pontes, Vivian
;
Greer, Dominique A.
;
Pontes, Nicolas
; …
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 409-419
Persistent link: https://www.econbiz.de/10014276916
Saved in:
9
Special issue: Consumer behavior and
retailing
Bearden, William O.
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003892401
Saved in:
10
Development of new empirical insights in consumer-retailer relationships within online and offline retail environments : introduction to the special issue
Ortinau, David J.
;
Babin, Barry J.
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
66
(
2013
)
7
,
pp. 795-800
Persistent link: https://www.econbiz.de/10009756919
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