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~subject:"Emotion"
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Emotion
Salespeople
49
Verkaufspersonal
47
Relationship marketing
36
Beziehungsmarketing
35
Selling
27
Verkauf
27
Social Web
19
Social web
19
Consumer behaviour
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14
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Customer satisfaction
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Lieferantenmanagement
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Supplier relationship management
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Kundenzufriedenheit
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Meta-analysis
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Performance measurement
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Performance-Messung
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Social network
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Soziales Netzwerk
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Unternehmenserfolg
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Unternehmensnetzwerk
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English
8
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Agnihotri, Raj
7
Gabler, Colin B.
2
Rapp, Adam
2
Singh, Rakesh K.
2
Andzulis, James "Mick"
1
Bachrach, Daniel G.
1
Dugan, Riley
1
Itani, Omar S.
1
Kalra, Ashish
1
Kothandaraman, Prabakar
1
Krush, Michael
1
Krush, Michael T.
1
Ogilvie, Jessica
1
Rapp, Adam A.
1
Vieira, Valter Afonso
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The journal of business & industrial marketing
2
The journal of personal selling & sales management : JPSSM
2
Journal of business ethics : JOBE
1
Journal of business research : JBR
1
Journal of service research : JSR
1
Marketing letters : a journal of research in marketing
1
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ECONIS (ZBW)
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1
Stimuli-organism-response framework : a meta-analytic review in the store environment
Vieira, Valter Afonso
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1420-1426
Persistent link: https://www.econbiz.de/10009757098
Saved in:
2
Understanding the mechanism linking interpersonal traits to pro-social behaviors among salespeople : lessons from India
Agnihotri, Raj
;
Krush, Michael
;
Singh, Rakesh K.
- In:
The journal of business & industrial marketing
27
(
2012
)
3
,
pp. 211-227
Persistent link: https://www.econbiz.de/10009558416
Saved in:
3
Salesperson empathy, ethical behaviors, and sales performance : the moderating role of trust in one's manager
Agnihotri, Raj
;
Krush, Michael T.
- In:
The journal of personal selling & sales management : JPSSM
35
(
2015
)
2
,
pp. 164-174
Persistent link: https://www.econbiz.de/10010527062
Saved in:
4
An emotion-based model of salesperson ethical behaviors
Agnihotri, Raj
;
Rapp, Adam
;
Kothandaraman, Prabakar
; …
- In:
Journal of business ethics : JOBE
109
(
2012
)
2
,
pp. 243-257
Persistent link: https://www.econbiz.de/10009624961
Saved in:
5
Examining the drivers and performance implications of boundary spanner creativity
Agnihotri, Raj
;
Rapp, Adam A.
;
Andzulis, James "Mick"
; …
- In:
Journal of service research : JSR
17
(
2014
)
2
,
pp. 164-181
Persistent link: https://www.econbiz.de/10010356824
Saved in:
6
Translating sales effort into service performance: it's an emotional ride
Ogilvie, Jessica
;
Rapp, Adam
;
Agnihotri, Raj
;
Bachrach, …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
2
,
pp. 100-112
Persistent link: https://www.econbiz.de/10011734618
Saved in:
7
Can salesperson guilt lead to more satisfied customers? : findings from India
Gabler, Colin B.
;
Agnihotri, Raj
;
Itani, Omar S.
- In:
The journal of business & industrial marketing
32
(
2017
)
7
,
pp. 951-961
Persistent link: https://www.econbiz.de/10011773559
Saved in:
8
"A little competition goes a long way" : substitutive effects of emotional intelligence and workplace competition on salesperson creative selling
Kalra, Ashish
;
Dugan, Riley
;
Agnihotri, Raj
- In:
Marketing letters : a journal of research in marketing
33
(
2022
)
3
,
pp. 399-413
Persistent link: https://www.econbiz.de/10013454579
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