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Following the breadcrumbs : an analysis of online product review characteristics by online shoppers

Muralidharan, Sidharth; Yoon, Hye Jin; Sung, Yongjun; … - In: Journal of marketing communications 23 (2017) 2, pp. 113-134

Persistent link: https://www.econbiz.de/10011706451

How do expressed emotions affect the helpfulness of a product review? : evidence from reviews using latent semantic analysis

Ahmad, Shimi Naurin; Laroche, Michel - In: International journal of electronic commerce : IJEC 20 (2015/2016) 1, pp. 76-111

Persistent link: https://www.econbiz.de/10011413577

No second chance for a first impression : the role of aesthetics in early access video games

Schlüter, Alexander; Waldkirch, Matthias; … - In: International journal of innovation management 25 (2021) 10, pp. 2140002-1-2140002-22

Persistent link: https://www.econbiz.de/10012939441

Exploring healthcare/health-product ecommerce satisfaction : a text mining and machine learning application

Chatterjee, Swagato; Goyal, Divesh; Prakash, Atul; … - In: Journal of business research : JBR 131 (2021), pp. 815-825

Persistent link: https://www.econbiz.de/10012545019

Focus within or on others : the impact of reviewers' attentional focus on review helpfulness

Lei, Zhanfei; Yin, Dezhi; Zhang, Han - In: Information systems research : ISR 32 (2021) 3, pp. 801-819

Persistent link: https://www.econbiz.de/10012669810

Anger in consumer reviews : unhelpful but persuasive?

Yin, Dezhi; Bond, Samuel D.; Zhang, Han - In: MIS quarterly 45 (2021) 3, pp. 1059-1086

Persistent link: https://www.econbiz.de/10012631406

Emotions in game theory : fear, friendliness and hostility

Andersson, Lina - 2022

Persistent link: https://www.econbiz.de/10013194142

Drivers of helpfulness of online hotel reviews : A sentiment and emotion mining approach

Chatterjee, Swagato - In: International journal of hospitality management 85 (2020), pp. 1-9

Persistent link: https://www.econbiz.de/10012241418

The emotional review-reward effect : how do reviews increase impulsivity?

Motyka, Scott; Grewal, Dhruv; Aguirre, Elizabeth; Mahr, … - In: Journal of the Academy of Marketing Science 46 (2018) 6, pp. 1032-1051

Persistent link: https://www.econbiz.de/10011951622

The impact of emotionality and trust cues on the perceived trustworthiness of online reviews

Carbonell, Guillermo; Barbu, Catalin-Mihai; Vorgerd, Laura - In: Cogent business & management 6 (2019), pp. 1-14

Online reviews and trust cues are two core aspects of e-commerce. Based on these features, users can make informed decisions about the products and services they buy online. Although prior studies have investigated on various review characteristics, the writing style has been examined less...

Persistent link: https://www.econbiz.de/10012113743