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Customer satisfaction in Indian commercial banks through total quality management approach
Lenka, Usha; Suar, Damodar; Mohapatra, Pratap K. - In: Total quality management & business excellence : an … 21 (2010) 11/12, pp. 1315-1341
Persistent link: https://www.econbiz.de/10008824955
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Managerial communication practices and employees' attitudes and behaviours : a qualitative study
Dasgupta, Shilpee A.; Suar, Damodar; Singh, Seema - In: Corporate communications : an international journal 19 (2014) 3, pp. 287-302
Persistent link: https://www.econbiz.de/10010400788
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Organizational learning and Gen Y employees' affective commitment : the mediating role of competency development and moderating role of strategic leadership
Naim, Mohammad Faraz; Lenka, Usha - In: Journal of management & organization : JMO 26 (2020) 5, pp. 815-831
Persistent link: https://www.econbiz.de/10012307592
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Mentoring, social media and Gen Y employees' intention to stay : towards a conceptual model
Naim, Mohammad Faraz; Lenka, Usha - In: International journal of business and systems research 11 (2017) 1/2, pp. 28-41
Persistent link: https://www.econbiz.de/10011849759
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Linking knowledge sharing, competency development, and affective commitment : evidence from Indian Gen Y employees
Naim, Mohammad Faraz; Lenka, Usha - In: Journal of knowledge management 21 (2017) 4, pp. 885-906
Persistent link: https://www.econbiz.de/10011748116