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Mapping new service development : a review and synthesis of literature
Kitsios, Fotis; Kamariotou, Maria - In: The service industries journal 40 (2020) 9/10, pp. 682-704
Persistent link: https://www.econbiz.de/10012260326
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Essential capabilities for successful digital service innovation at the bottom of the pyramid
Sunder M., Vijaya; Modukuri, Siddhartha - In: California management review 66 (2024) 3, pp. 69-92
Persistent link: https://www.econbiz.de/10014583881
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The Role of Managers as Agents in Successful Service Innovations : Evidence from India
Tripathi, Shiv Shankar - 2014
The article is based on a three-year study of 70 business executives belonging to 20 large organizations operating in India to identify the kind of interventions used by agents (managers) to make service innovations successful. For the purpose of analysis, the subject organizations were...
Persistent link: https://www.econbiz.de/10014142683
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From goods to great : service innovation in a product-dominant firm
Bettencourt, Lance A.; Brown, Stephen Walter - In: Business horizons 56 (2013) 3, pp. 277-283
Persistent link: https://www.econbiz.de/10009757950
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Does innovation capabilities affect the new service innovation success among Pakistani cellular companies?
Kiani, Malkah Noor; Mustafa, Syed Hussain; Ahmad, Mehboob - In: Asia Pacific journal of innovation and entrepreneurship … 13 (2019) 1, pp. 2-16
Persistent link: https://www.econbiz.de/10012034160
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Success factors of new health-care services
Indounas, Kostis; Arvaniti, Aggeliki - In: The journal of product & brand management 24 (2015) 7, pp. 693-705
Persistent link: https://www.econbiz.de/10011416926
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Service provider - customer interactions : key to success of innovative services
Hoffmann, Antje; Herstatt, Cornelius - 2005 - [Elektronische Ressource]
products rather than services. However, research in service related innovation activities is highly rewarding, as the service …The majority of service providers have recognized the need to develop innovative services that meet sophisticated … customer needs on time. Because of structural changes in the market, rising costs and shorter lifecycles of services and …
Persistent link: https://www.econbiz.de/10009424474
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Dienstleistungsinnovationen
Bruhn, Manfred (ed.); Stauss, Bernd (contributor) - 2004 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001748040
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Dienstleistungen als Erfolgsfaktor für Elektromobilität : Ergebnisse aus dem Förderschwerpunkt "Dienstleistungsinnovationen für Elektromobilität"
Ganz, Walter (ed.); Kampker, Achim (ed.);  … - 2017
Persistent link: https://www.econbiz.de/10011698627
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Avoiding Alliance Myopia : Forging Learning Outcomes for Long-term Success
Mazloomi, Hamid - 2014
Purpose – The purpose of this paper is to develop a framework for understanding the learning outcomes of strategic alliances.Design/methodology/approach – On the basis of two dimensions of any strategic alliance – that is, similarity or dissimilarity of contribution of partners and...
Persistent link: https://www.econbiz.de/10013057485