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Cross-level relationship of implemented high performance work system and employee service outcomes : the mediating role of affective commitment
Riaz, Amir; Mahmood, Hafiz Zahid - In: Pakistan journal of commerce and social sciences 11 (2017) 1, pp. 252-274
This study examines cross-level relationship between implemented high performance work system (HPWS) and employee service related behaviors along with the mediating effects of employees' affective commitment between this relationship. Although, research studies have confirmed the positive...
Persistent link: https://www.econbiz.de/10011930286
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Influence of high-performance work system on employee service performance and OCB : the mediating role of resilience
Nadeem, Kashif; Riaz, Amir; Danish, Rizwan Qaisar - In: Journal of Global Entrepreneurship Research : JGER 9 (2019) 13, pp. 1-13
Previous studies regarding high-performance work system (HPWS)-performance relationship have been conducted at organizational level of analysis, thus highlighted management perspective of this relationship. Furthermore, the widely acknowledged ‘black-box’ debate in this area invites...
Persistent link: https://www.econbiz.de/10011989418
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Perceived high performance work systems (HPWS) and employee service performance in the automotive industry
Rashida Mat Rani; Normy Rafida Abdul Rahman; Nurul … - In: Asian journal of business and accounting : AJBA 14 (2021) 2, pp. 231-254
Persistent link: https://www.econbiz.de/10013363680
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Linking service-oriented human resource practices bundle and frontline employee service performance : a test of cross-level mediating processes
Huang, Chih; Peng, Jui-Chen - In: Journal of management & organization : JMO 29 (2023) 5, pp. 815-832
Persistent link: https://www.econbiz.de/10014438100
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HRM, communication, satisfaction, and perceived performance : a cross-level test
Den Hartog, Deanne N.; Boon, Cornelia Trijntje; … - In: Journal of management : JOM 39 (2013) 6, pp. 1637-1665
Persistent link: https://www.econbiz.de/10009787551
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The relation between customer satisfaction and employees' assessment of business performance : developing a new research model
Nazeri, Ali; Keshavarzi, Majid; Babayof, Fatemeh - In: International journal of economic perspectives : IJEP 11 (2017) 3, pp. 637-646
Persistent link: https://www.econbiz.de/10012209416
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Enhancing performance : examining the role played by high performance work system
Imran, Rabia; Majeed, Mehwish; Ayub, Abida - In: International journal of economics and financial issues … 5 (2015) 1, pp. 379-384
Persistent link: https://www.econbiz.de/10011691200
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A comprehensive concomitant analysis of service employees' well-being and performance
Edgar, Fiona; Geare, Alan James; Zhang, Jing A. - In: Personnel review : a professional journal reporting new … 46 (2017) 8, pp. 1870-1889
Persistent link: https://www.econbiz.de/10011775637
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The mediating role of employee ambidexterity in the relationship between high-performance work system and employee work performance : An empirical evidence from ethio-telecom
Ijigu, Amare Werku; Alemu, Abebe Ejigu; Kuhil, … - In: Cogent business & management 9 (2022) 1, pp. 1-21
A study on high-performance work systems (HPWS) has shown that there may be a gap in the relationship between HPWS and employee work performance. The reasons that are implied within such a relationship have, however, rarely been studied. Data from target employees are gathered using a census...
Persistent link: https://www.econbiz.de/10014442731
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Configuring optimal contextual performance and task performance in offshore business processing organizations
Hameed, Athar; Khwaja, Muddasar Ghani; Zaman, Umer - In: Business process management journal 29 (2023) 1, pp. 285-307
Persistent link: https://www.econbiz.de/10014230555