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Value chain costing, competitive advantage and firm success : evidence from Thai auto parts manufacturing businesses
Phaprukbaramee Ussahawanitchakit - In: International journal of business 22 (2017) 3, pp. 230-250
Persistent link: https://www.econbiz.de/10011747410
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Strategic orientation and social enterprise performance
Liu, Gordon; Takeda, Sachiko; Ko, Wai Wai - In: Nonprofit and voluntary sector quarterly 43 (2014) 3, pp. 480-501
Persistent link: https://www.econbiz.de/10010378589
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Building a customer-focused culture in organisations : developing 7Cs model
Madhani, Pankaj M. - In: International journal of business excellence 16 (2018) 2, pp. 199-232
Persistent link: https://www.econbiz.de/10011966955
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Kundenzufriedenheit und Unternehmenserfolg: Ergebnisse einer empirischen Untersuchung
Hinterhuber, Andreas - In: Werte schaffen : Perspektiven einer …, (pp. 425-463). 2003
Persistent link: https://www.econbiz.de/10001828461
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Why doesn't our value creation payoff : unpacking customer analytics-driven value creation capability to sustain competitive advantage
Hossain, Md Afnan; Akter, Shahriar; Yanamandram, Venkata - In: Journal of business research : JBR 131 (2021), pp. 287-296
Persistent link: https://www.econbiz.de/10012545045
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Investigating the Strategic Influence of Customer and Employee Satisfaction on Firm Financial Performance
Dotson, Jeffrey; Allenby, Greg M. - 2010
The ability to demonstrate the impact of marketing action on firm financial performance is crucial for evaluating, justifying and optimizing the expenditure of a firm's marketing resources. This presents itself as a formidable task when one considers both the variety and potential influence of...
Persistent link: https://www.econbiz.de/10014216881
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The power of effective HRM and sustainable competitive advantage
Muhammad, Ghulam; Shamsi, Aamir Firoz - In: Middle East journal of management : MEJM 8 (2021) 6, pp. 573-591
Persistent link: https://www.econbiz.de/10012693956
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Market orientation and business performance : a study of interrelationships and effects in a small sized hotels within Lagos State Metropolis
Ladipo, P. K. A.; Rahim, A. Ganiyu; Oguntoyibo, C. Abayomi - In: Academic journal of economic studies 2 (2016) 4, pp. 98-119
Persistent link: https://www.econbiz.de/10011580387
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Relationship management, competitive advantage and performance of hotels : a resource-based view
Ofori, Daniel; Appiah-Nimo, Christina - In: Journal of African business 23 (2022) 3, pp. 712-730
Persistent link: https://www.econbiz.de/10013352972
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Information technology, customer satisfaction, and profit : theory and evidence
Mithas, Sunil; Krishnan, Mayuram S.; Fornell, Claes - In: Information systems research : ISR 27 (2016) 1, pp. 166-181
Persistent link: https://www.econbiz.de/10011460172