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Firmenimage
Corporate social responsibility
34
Corporate Social Responsibility
29
Consumer behaviour
17
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16
Bank
12
Kundenzufriedenheit
12
Beziehungsmarketing
11
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11
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CSR image
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4
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Savings banks
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Scale development
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3
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Pérez, Andrea
11
Rodríguez del Bosque, Ignacio A.
6
Martínez, Patricia
2
Latif, Khawaja Fawad
1
López, Carlos
1
Mar García de los Salmones, María del
1
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Service business
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1
Corporate communications : an international journal
1
Corporate reputation review : an international journal
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Corporate social responsibility : challenges, benefits and impact on business performance
1
Cuadernos de investigación UCEIF
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International journal of hospitality management
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Journal of business ethics : JOBE
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Corporate reputation in the Spanish context : an interaction between reporting to stakeholders and industry
Pérez, Andrea
;
Mar García de los Salmones, María del
; …
- In:
Journal of business ethics : JOBE
129
(
2015
)
3
,
pp. 733-746
Persistent link: https://www.econbiz.de/10011295742
Saved in:
2
Análisis de las políticas de gestión de la responsabilidad social corporativa en el sector bancario español
Pérez, Andrea
-
2012
Persistent link: https://www.econbiz.de/10010228115
Saved in:
3
Corporate reputation and CSR reporting to stakeholders : gaps in the literature and future lines of research
Pérez, Andrea
- In:
Corporate communications : an international journal
20
(
2015
)
1
,
pp. 11-29
Persistent link: https://www.econbiz.de/10010513895
Saved in:
4
Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
5
How customers construct corporate social responsibility images : testing the moderating role of demographic characteristics
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Business research quarterly : BRQ
18
(
2015
)
2
,
pp. 127-141
Persistent link: https://www.econbiz.de/10010533279
Saved in:
6
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
Saved in:
7
Organizational and corporate identity revisited : toward a comprehensive understanding of identity in business
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate reputation review : an international journal
17
(
2014
)
1
,
pp. 3-27
Persistent link: https://www.econbiz.de/10010351359
Saved in:
8
CSR identity and image : are they aligned in the banking industry?
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate social responsibility : challenges, benefits …
,
(pp. 65-86)
.
2014
Persistent link: https://www.econbiz.de/10010399016
Saved in:
9
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry
Pérez, Andrea
;
Martínez, Patricia
;
Rodríguez del …
- In:
Service business
7
(
2013
)
3
,
pp. 459-481
Persistent link: https://www.econbiz.de/10009776966
Saved in:
10
Corporate social responsibility (CSR) and customer loyalty in the hotel industry : a cross-country study
Latif, Khawaja Fawad
;
Pérez, Andrea
;
Sahibzada, Umar Farooq
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012293766
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