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Addicted to cruises? : key drivers of cruise ship loyalty behavior through an e-WOM approach
Castillo-Manzano, José Ignacio; Castro Nuño, Mercedes; … - In: International journal of contemporary hospitality management 34 (2022) 1, pp. 361-381
Persistent link: https://www.econbiz.de/10012798196
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Muslim tourists' intention to book on Airbnb : the moderating role of gender
Tosin Tiamiyu; Farzana Quoquab; Jihad Mohammad - In: Journal of Islamic marketing 13 (2022) 3, pp. 608-627
Persistent link: https://www.econbiz.de/10012880206
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The role of the online flower of service in enhancing guest loyalty via the mediating role of guest experience : a structural equation modelling approach
Ahmad, Alaeddin Mohammad Khalaf; Kakeesh, Dana; … - In: International journal of electronic marketing and … 13 (2022) 1, pp. 1-24
Persistent link: https://www.econbiz.de/10012695449
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Feeling (un)welcome in Switzerland : the perception of commercial hospitality by domestic and international tourists
Steffen, Angela; Stettler, Jürg; Huck, Lukas - In: Tourism and hospitality research : THR 21 (2021) 1, pp. 44-60
Persistent link: https://www.econbiz.de/10012426199
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Robot-delivered tourism and hospitality services : how to evaluate the impact of health and safety considerations on visitors' satisfaction and loyalty?
Soliman, Mohammad; Gulvady, Samskrati; Elbaz, Ahmed Mohamed - In: Tourism and hospitality research : THR 24 (2024) 3, pp. 393-409
Persistent link: https://www.econbiz.de/10014632184
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The impact of tourist–robot interaction on tourist engagement in the hospitality industry : a mixed-method study
Fang, Shujie; Han, Xiaoyun; Chen, Shuping - In: The Cornell hospitality quarterly 64 (2023) 2, pp. 246-266
Persistent link: https://www.econbiz.de/10014253110
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A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers
Lin, Mao-Tang; Zhu, Dan; Liu, Claire; Kim, Peter Beomcheol - In: Tourism management : research, policies, practice 93 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013366088
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Service inclusion for tourists with disabilities : scale development and validation
Awan, Maheen Iqbal; Shamim, Amjad; Saleem, Muhammad Shoaib - In: The journal of services marketing 36 (2022) 7, pp. 977-990
Persistent link: https://www.econbiz.de/10013407632
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Effect of tourist satisfaction on revisit intention in Can Tho City, Vietnam
Nguyen Huu Tri; Nguyen Ngoc Han; Nguyen Dai Loi; Nguyen … - In: Cogent business & management 11 (2024) 1, pp. 1-15
The research goal is to identify the essential components of visitor satisfaction that influence future return intentions. The quantitative method and the deductive approach were implemented with a sample size of 300 tourists in Can Tho city, Vietnam after sending the survey questionnaire to 15...
Persistent link: https://www.econbiz.de/10014526982
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Unpacking AI for hospitality and tourism services : exploring the role of perceived enjoyment on future use intentions
Huang, Arthur; Ozturk, Ahmet Bulent; Zhang, Tingting; … - In: International journal of hospitality management 119 (2024), pp. 1-9
Persistent link: https://www.econbiz.de/10015069736