Babalola, Sunday Samson; Nwanzu, Chiyem Lucky - In: Cogent business & management 9 (2022) 1, pp. 1-15
This study investigated the effect of self-monitoring on emotional labor strategies (surface acting and deep acting) and the moderating role of gender in development. In anchoring the relationship between self-monitoring and emotional labor, the conservation of resources theory was used, while...