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~subject:"Gesundheitsversorgung"
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Gesundheitsversorgung
Service quality
21,530
Gesundheitswesen
21,157
Dienstleistungsqualität
20,779
Health care system
18,576
Qualitätsmanagement
16,767
Health care
16,247
Customer satisfaction
15,341
Quality management
15,085
Kundenzufriedenheit
13,756
Krankenhaus
13,242
Hospital
12,005
Consumer behaviour
8,157
Konsumentenverhalten
7,973
Deutschland
7,539
Relationship marketing
7,231
Beziehungsmarketing
7,188
USA
6,744
Germany
6,532
United States
6,299
Theorie
5,321
Gesundheitspolitik
5,299
Theory
5,239
Health policy
4,864
Gesundheitsvorsorge
4,601
Preventive care
4,324
Gesundheitskosten
3,404
Gesundheit
3,363
Health
3,344
Health care costs
3,341
Wirtschaftsprüfung
2,669
Financial audit
2,656
Patients
2,591
Patienten
2,464
Product quality
2,461
Produktqualität
2,442
Großbritannien
2,330
India
2,302
United Kingdom
2,252
Indien
2,224
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5,014
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1,202
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212
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Thesis
169
Case study
149
Fallstudie
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145
Statistik
85
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81
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55
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55
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47
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31
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24
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Siciliani, Luigi
67
Cutler, David M.
38
Chandra, Amitabh
36
Gravelle, Hugh
33
Gruber, Jonathan
31
Straume, Odd Rune
31
Levaggi, Rosella
29
O'Donnell, Owen
29
Das, Jishnu
28
Zweifel, Peter
27
Wille, Eberhard
26
Newhouse, Joseph P.
25
Wagstaff, Adam
25
Wasem, Jürgen
25
Costa-Font, Joan
24
Skinner, Jonathan
22
Van Doorslaer, Eddy
22
Augurzky, Boris
21
Dranove, David
21
Miguel, Edward
21
Sood, Neeraj
21
Henke, Klaus-Dirk
20
Jones, Andrew M.
20
Kuhn, Michael
20
Propper, Carol
20
Wübker, Ansgar
20
Busse, Reinhard
19
McClellan, Mark B.
19
Sutton, Matt
19
Velásquez, Germán
19
Bredenkamp, Caryn
18
Brekke, Kurt R.
18
Fronstin, Paul
18
Gertler, Paul J.
18
Pfannstiel, Mario A.
18
Somanathan, Aparnaa
18
Street, Andrew
18
Ugolini, Cristina
18
Beivers, Andreas
17
Kessler, Daniel P.
17
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National Bureau of Economic Research
274
OECD
238
European Observatory on Health Systems and Policies
113
World Bank
64
IGI Global
51
Europäische Kommission / Generaldirektion Beschäftigung, Soziales und Integration / Directorate Social Rights and Inclusion / Unit Disability and Inclusion
27
World Bank Group
24
Springer Fachmedien Wiesbaden
20
United States / Congress / Senate / Special Committee on Aging / Subcommittee on Health of the Elderly
17
United States / Congress / Senate / Special Committee on Aging / Subcommittee on Long-Term Care
17
Weltbank
17
Weltgesundheitsorganisation
13
Europäische Kommission
12
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
11
Verlag Dr. Kovač
10
Taylor and Francis.
9
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
7
Weltwirtschaftsforum
7
Wissenschaftliches Institut der AOK
7
Europäische Kommission / Generaldirektion Gesundheit und Verbraucher
6
Asian Development Bank
5
European Foundation for the Improvement of Living and Working Conditions
5
Hogrefe Verlag
5
Malaysia / Jabatan Perangkaan
5
Nomos Verlagsgesellschaft
5
Organisation for Economic Co-operation and Development
5
Pan-American Health Organization
5
Rheinisch-Westfälisches Institut für Wirtschaftsforschung
5
Barmer Institut für Gesundheitssystemforschung
4
Centre for the Study of African Economies
4
Cornell University / Cornell Food and Nutrition Policy Program
4
Edward Elgar Publishing
4
Fraser Institute
4
International Forum Gastein
4
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
4
W. Kohlhammer GmbH
4
medhochzwei Verlag GmbH
4
American Enterprise Institute for Public Policy Research
3
Association of University Programs in Health Administration
3
Athens Institute for Education and Research
3
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NBER working paper series
271
Journal of health organization and management
211
Working paper / National Bureau of Economic Research, Inc.
202
NBER Working Paper
199
Journal of health economics
191
Health economics
169
Health care management review : HCM review
166
The European journal of health economics : HEPAC ; health economics in prevention and care
151
Health economics review
118
State of Health in the EU
115
Discussion paper series / IZA
110
Health care management science
103
European journal of operational research : EJOR
97
Health marketing quarterly
72
Management science : journal of the Institute for Operations Research and the Management Sciences
72
Working paper
72
Socio-economic planning sciences : the international journal of public sector decision-making
69
Technological forecasting & social change : an international journal
69
SpringerLink / Bücher
67
Health affairs : at the intersection of health, health care, and policy
65
The European journal of health economics
63
World Bank E-Library Archive
63
Policy research working paper : WPS
59
International journal of health care finance and economics
57
Manufacturing & service operations management : M & SOM
55
International journal of production research
53
Journal of business research : JBR
53
IZA Discussion Paper
50
Applied economics
48
Health care management science : a new journal serving the international health care management community
46
CESifo working papers
45
International journal of pharmaceutical and healthcare marketing : IJPHM
45
CHE research paper
44
Inquiry : a journal of health care organization, provision and financing
44
Journal of the Operational Research Society
43
The TQM journal : the international review of organizational improvement
42
Production and operations management : the flagship research journal of the Production and Operations Management Society
40
International journal of health economics and management
38
Omega : the international journal of management science
37
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
37
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ECONIS (ZBW)
15,300
EconStor
203
ArchiDok
19
OLC EcoSci
12
USB Cologne (EcoSocSci)
5
RePEc
2
USB Cologne (business full texts)
1
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1
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
2
Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
Saved in:
3
The effect of creating new secondary health services on
patients
' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.
;
Fotiadis, Anestis K.
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
Saved in:
4
Healthcare service quality and patient satisfaction : a conceptual framework
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 608-627
Persistent link: https://www.econbiz.de/10014470928
Saved in:
5
Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
Saved in:
6
Alternative information processing mechanisms in
hospital
supply chains : impact on cost, quality, and patient satisfaction
Peng, Xiaosong
;
Flynn, Barbara Bechler
;
Narayanan, …
- In:
Decision sciences
54
(
2023
)
5
,
pp. 494-513
Persistent link: https://www.econbiz.de/10014432005
Saved in:
7
Do satisfied employees lead to satisfied
patients
? : an empirical study in an Italian
hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
Saved in:
8
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
9
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
10
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
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