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~subject:"Gesundheitswesen"
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Gesundheitswesen
Service quality
21,698
Dienstleistungsqualität
20,947
Health care system
18,728
Qualitätsmanagement
16,876
Health care
16,385
Gesundheitsversorgung
15,679
Customer satisfaction
15,495
Quality management
15,195
Kundenzufriedenheit
13,911
Krankenhaus
13,354
Hospital
12,118
Consumer behaviour
8,274
Konsumentenverhalten
8,090
Deutschland
7,551
Relationship marketing
7,332
Beziehungsmarketing
7,289
USA
6,761
Germany
6,546
United States
6,317
Theorie
5,346
Gesundheitspolitik
5,325
Theory
5,264
Health policy
4,890
Gesundheitsvorsorge
4,618
Preventive care
4,341
Gesundheitskosten
3,428
Gesundheit
3,409
Health
3,390
Health care costs
3,365
Wirtschaftsprüfung
2,683
Financial audit
2,670
Patients
2,621
Patienten
2,494
Product quality
2,482
Produktqualität
2,463
Großbritannien
2,340
India
2,326
United Kingdom
2,262
Indien
2,248
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Online availability
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Free
5,541
Undetermined
5,027
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All
Book / Working Paper
12,002
Article
9,003
Journal
301
Other
1
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Article in journal
7,128
Aufsatz in Zeitschrift
7,128
Graue Literatur
3,118
Non-commercial literature
3,118
Working Paper
1,903
Aufsatz im Buch
1,804
Book section
1,804
Arbeitspapier
1,779
Collection of articles of several authors
1,068
Sammelwerk
1,068
Aufsatzsammlung
692
Amtsdruckschrift
501
Government document
501
Konferenzschrift
468
Hochschulschrift
453
Thesis
303
Conference proceedings
243
Statistik
167
Lehrbuch
156
Case study
140
Fallstudie
140
Textbook
117
Bibliografie enthalten
91
Bibliography included
91
Statistics
87
Conference paper
78
Konferenzbeitrag
78
Dissertation u.a. Prüfungsschriften
74
Article
62
Advisory report
59
Gutachten
59
Glossar enthalten
57
Glossary included
57
No longer published / No longer aquired
56
Research Report
45
Bibliografie
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Forschungsbericht
37
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36
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English
17,043
German
3,315
French
230
Undetermined
226
Spanish
149
Italian
82
Russian
67
Swedish
54
Portuguese
52
Polish
51
Dutch
36
Danish
27
Norwegian
23
Hungarian
13
Finnish
11
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7
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7
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Author
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Cutler, David M.
72
Henke, Klaus-Dirk
59
Propper, Carol
56
Siciliani, Luigi
50
Wagstaff, Adam
50
Oberender, Peter
48
Gaynor, Martin
47
Pfannstiel, Mario A.
47
Schreyögg, Jonas
44
Wille, Eberhard
43
Chandra, Amitabh
40
Busse, Reinhard
38
Newhouse, Joseph P.
36
Street, Andrew
35
Costa-Font, Joan
34
Zerth, Jürgen
32
Chalkley, Martin
30
Smith, Peter C.
30
Kolstad, Jonathan
29
Zweifel, Peter
29
Frodl, Andreas
28
Gruber, Jonathan
28
Rosenbrock, Rolf
28
Finkelstein, Amy
26
Augurzky, Boris
25
Castelli, Adriana
25
Gravelle, Hugh
25
Leimeister, Jan Marco
25
Da-Cruz, Patrick
24
Hilbert, Josef
24
Beske, Fritz
23
Eggleston, Karen
23
Frank, Richard G.
23
Currie, Graeme
22
Pauly, Mark V.
22
Schulenburg, Johann-Matthias von der
22
Wasem, Jürgen
22
Wendt, Claus
22
Chen, Xi
21
Culyer, Anthony J.
21
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Institution
All
OECD
304
National Bureau of Economic Research
223
World Bank
148
European Observatory on Health Systems and Policies
128
Springer Fachmedien Wiesbaden
71
World Bank Group
69
Weltbank
60
IGI Global
59
Weltgesundheitsorganisation
35
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
23
Sachverständigenrat für die Konzertierte Aktion im Gesundheitswesen
23
Deutschland / Statistisches Bundesamt
21
Deutschland <Bundesrepublik> / Statistisches Bundesamt
20
Organisation for Economic Co-operation and Development
18
medhochzwei Verlag GmbH
17
Association of University Programs in Health Administration
15
Institut für Informatik <München, Technische Universität> / Lehrstuhl für Wirtschaftsinformatik
15
Nomos Verlagsgesellschaft
15
W. Kohlhammer GmbH
15
Information Resources Management Association
14
Taylor and Francis.
13
International Association for the Study of Insurance Economics
12
World Trade Organization
12
Springer-Verlag GmbH
10
Edward Elgar Publishing
9
Friedrich-Ebert-Stiftung
9
Gesellschaft für Versicherungswissenschaft und -gestaltung
9
Verlag Dr. Kovač
9
WifOR GmbH
9
Deutschland / Bundesministerium für Gesundheit
8
Deutschland <Bundesrepublik>
8
Europäische Kommission
8
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
8
Institut für Gesundheits-System-Forschung
8
Internationales Arbeitsamt
8
Robert Bosch Stiftung
8
World Health Organization
8
Deutschland
7
Institut für Arbeit und Technik
7
International Forum Gastein
7
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Published in...
All
Journal of health organization and management
228
NBER working paper series
218
NBER Working Paper
178
Working paper / National Bureau of Economic Research, Inc.
172
Journal of health economics
147
Health economics
145
SpringerLink / Bücher
141
The European journal of health economics : HEPAC ; health economics in prevention and care
128
State of Health in the EU
116
European journal of operational research : EJOR
113
Health care management review : HCM review
111
Health systems in transition
90
Health economics review
87
Health affairs : at the intersection of health, health care, and policy
85
World Bank E-Library Archive
81
Technological forecasting & social change : an international journal
80
Discussion paper series / IZA
78
CHE research paper
72
Working paper
69
Health care management science
63
The European journal of health economics
62
Socio-economic planning sciences : the international journal of public sector decision-making
59
Springer eBook Collection
57
Policy research working paper : WPS
53
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
50
Journal of business research : JBR
49
Public management review
49
IZA Discussion Paper
48
Other Health Study
46
Applied economics
44
Management science : journal of the Institute for Operations Research and the Management Sciences
44
Health marketing quarterly
42
The TQM journal : the international review of organizational improvement
42
Manufacturing & service operations management : M & SOM
41
Schriften zur Gesundheitsökonomie
41
The Milbank quarterly
40
International journal of production research
39
Journal of the Operational Research Society
37
European research studies
35
Omega : the international journal of management science
35
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Source
All
ECONIS (ZBW)
19,753
USB Cologne (EcoSocSci)
1,124
EconStor
265
USB Cologne (business full texts)
91
RePEc
30
ArchiDok
27
OLC EcoSci
11
BASE
5
Other ZBW resources
1
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1
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
2
Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris
;
Tsotsolas, Nikos
;
Skordoulis, Michalis
; …
- In:
International journal of productivity and quality …
25
(
2018
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
Saved in:
3
The effect of creating new secondary health services on
patients
' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.
;
Fotiadis, Anestis K.
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
Saved in:
4
Healthcare service quality and patient satisfaction : a conceptual framework
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 608-627
Persistent link: https://www.econbiz.de/10014470928
Saved in:
5
Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector
Kamra, Vishal
;
Sing, Harjot
;
De, Kalyan Kumar
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
Saved in:
6
Alternative information processing mechanisms in
hospital
supply chains : impact on cost, quality, and patient satisfaction
Peng, Xiaosong
;
Flynn, Barbara Bechler
;
Narayanan, …
- In:
Decision sciences
54
(
2023
)
5
,
pp. 494-513
Persistent link: https://www.econbiz.de/10014432005
Saved in:
7
Do satisfied employees lead to satisfied
patients
? : an empirical study in an Italian
hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
Saved in:
8
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
9
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
10
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
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