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Understanding the effects of market orientation and e-marketing on service performance
Tsiotsou, Rodoula H.; Vlachopoulou, Maria - In: Marketing intelligence & planning 29 (2011) 2, pp. 141-155
Persistent link: https://www.econbiz.de/10009156912
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The role of sea-based adventure experiences in tourists’ satisfaction and behavioral intentions
Triantafillidou, Amalia; Petala, Zinovia - In: Journal of travel and tourism marketing 33 (2016), pp. 67-87
Persistent link: https://www.econbiz.de/10011485021
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How to stimulate employment growth in the Greek hotel industry
Beneki, Christina C.; Rerres, Kyriakos; Chionēs, Dionysios - In: Tourism economics : the business and finance of tourism … 22 (2016) 5, pp. 865-883
Persistent link: https://www.econbiz.de/10011646164
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The role of digital marketing in tourism businesses : an empirical investigation in Greece
Velentza, Anastasia; Metaxas, Theodore - In: Businesses 3 (2023) 2, pp. 272-292
introduction of innovative sales and marketing technologies. As the tourism industry in Greece faces significant challenges and …
Persistent link: https://www.econbiz.de/10014413868
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"Greek tourism sector and signs of resilience"
Karoulia, Stella; Gaki, Eleni; Kostopoulou, Stella; … - 2016
for many countries, including Greece. Its importance and contribution to Greek economy is significant, especially given … by 23 percent. During July 2014, Greece's tourism industry generated 137,139 jobs, compared to the same month in 2013 …
Persistent link: https://www.econbiz.de/10011880196
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The effect of creating new secondary health services on patients' perceptions : a Kano service quality analysis approach
Vassiliadis, Chris A.; Fotiadis, Anestis K.; … - In: Total quality management & business excellence : an … 25 (2014) 8, pp. 897-907
Persistent link: https://www.econbiz.de/10010393800
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Using a modified SERVQUAL approach to assess the quality of supply chain services in Greek online supermarkets
Mitropoulou, Anastasia D.; Tsoulfas, Giannis T. - In: Logistics 5 (2021) 4, pp. 1-17
Background: The purpose of this paper is to study customer satisfaction concerning orders from online supermarkets, which have recently boomed to fulfil the increased needs of customers during the COVID-19 pandemic. The service quality, as well as aspects of the logistics efficiency, are being...
Persistent link: https://www.econbiz.de/10012661386
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Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
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Comparative analysis of the contemporary public sector quality determinants in relation to the satisfaction level of the Greek judicial officials and citizens in civil, criminal an...
Kalogeropoulou, Charitomeni; Petrakos, Giōrgos - In: International journal of decision sciences, risk and … 8 (2018) 1/2, pp. 106-118
Persistent link: https://www.econbiz.de/10011989245
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E-government services quality and citizens' satisfaction : a multi-criteria satisfaction analysis of TAXISnet information system in Greece
Skordoulis, Michalis; Alasonas, Panteleimon; … - In: International journal of productivity and quality … 22 (2017) 1, pp. 82-100
Persistent link: https://www.econbiz.de/10011855873