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~subject:"Health care"
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Health care
Service quality
21,642
Dienstleistungsqualität
20,890
Taiwan
14,164
Customer satisfaction
6,529
Kundenzufriedenheit
6,333
Consumer behaviour
4,730
Konsumentenverhalten
4,653
Relationship marketing
4,092
Beziehungsmarketing
4,074
Qualitätsmanagement
2,627
Quality management
2,590
Wirtschaftsprüfung
2,525
Financial audit
2,519
China
2,196
USA
1,976
United States
1,933
Krankenhaus
1,873
Hospital
1,862
Gesundheitsversorgung
1,563
Südkorea
1,530
Theorie
1,518
South Korea
1,509
Theory
1,485
Gesundheitswesen
1,285
Health care system
1,265
Product quality
1,234
Produktqualität
1,222
service quality
1,190
Customer service
1,187
Kundenservice
1,130
Dienstleistungssektor
1,100
Deutschland
1,094
Service industry
1,094
Germany
1,008
Hotel industry
947
Hotellerie
946
Schätzung
912
Estimation
896
Japan
890
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702
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422
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1,066
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526
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1
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1,011
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1,011
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164
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41
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14
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12
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12
research-article
10
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6
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5
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5
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4
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4
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3
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3
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3
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2
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2
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2
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1
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1
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1
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1
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1
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1
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English
1,521
German
58
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14
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1
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Siciliani, Luigi
21
Straume, Odd Rune
15
Brekke, Kurt R.
10
Gravelle, Hugh
9
Levaggi, Rosella
8
McColl-Kennedy, Janet R.
8
Saghafian, Soroush
8
Antony, Jiju
7
Gutacker, Nils
7
Hopp, Wallace J.
7
Horwitz, Jill R.
7
Brekke, Kurt Richard
6
Chen, Xi
6
Cudney, Elizabeth A.
6
McFadden, Kathleen L.
6
Nichols, Austin
6
Palumbo, Rocco
6
Avdic, Daniel
5
Boone, Jan
5
Brosig-Koch, Jeannette
5
Chakraborty, Subhajit
5
Chandrasekaran, Aravind
5
Frakes, Michael
5
Fredendall, Lawrence D.
5
Geissler, Alexander
5
Ginja, Rita
5
Jena, Anupam B.
5
Kairies-Schwarz, Nadja
5
Le Nguyen Hau
5
Osei-Frimpong, Kofi
5
Russell, Roberta S.
5
Schottmüller, Christoph
5
Singer, Sara J.
5
Tucker, Anita L.
5
Willage, Barton
5
Willén, Alexander
5
Wübker, Ansgar
5
Bartram, Timothy
4
Berta, Paolo
4
Chalkley, Martin
4
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17
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International Monetary Fund
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OECD
11
IGI Global
7
World Bank Group
4
Bad Orber Gespräche <10., 2005, Berlin>
2
Department of Health, Education, and Welfare
2
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
2
Taylor and Francis.
2
Verlag Dr. Kovač
2
World Bank
2
AOK-Bundesverband
1
American Society for Quality
1
Boston Consulting Group
1
CRC Press.
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Edward Elgar Publishing
1
Ernst & Young AG
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU / Unit Skills, Services, Professions
1
Fachhochschule Bonn-Rhein-Sieg
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Freie Universität Berlin
1
Friedrich-Ebert-Stiftung / Arbeitsgruppe "Stationäre Versorgung"
1
HELIOS Kliniken GmbH
1
HELIOS Klinikum Emil von Behring Berlin-Zehlendorf
1
Health Quality & Safety Commission New Zealand
1
Health Resources Administration, Department of Health, Education, and Welfare
1
International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
1
International Healthcare Industry Research
1
Konferenz Medizintourismus <1, 2007, Sankt Augustin>
1
National Academies of Sciences, Engineering, and Medicine / Committee on Accounting for Socioeconomic Status in Medicare Payment Programs
1
Nomos Verlagsgesellschaft
1
Open Evidence <Körperschaft>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Commission on Organization of the Executive Branch of the Government (1953-1955) / Task Force on Federal Medical Services
1
W. Kohlhammer GmbH
1
Weltgesundheitsorganisation
1
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Published in...
All
Health care management review : HCM review
56
Journal of health organization and management
40
Health marketing quarterly
29
The TQM journal : the international review of organizational improvement
24
Quality management journal : QMJ
21
Journal of health economics
19
NBER working paper series
17
Total quality management & business excellence
17
Management science : journal of the Institute for Operations Research and the Management Sciences
16
International journal of hospitality management
15
Technological forecasting & social change : an international journal
15
The service industries journal
15
IMF Staff Country Reports
14
Health care management science
13
International journal of productivity and quality management : IJPQM
13
NBER Working Paper
13
Health economics review
12
The European journal of health economics
12
Working paper / National Bureau of Economic Research, Inc.
12
Health economics
11
International journal of pharmaceutical and healthcare marketing : IJPHM
11
International journal of quality & reliability management
11
International journal of quality and service sciences
11
Journal of business research : JBR
11
Journal of service management
10
Manufacturing & service operations management : M & SOM
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Production and operations management : the flagship research journal of the Production and Operations Management Society
10
Socio-economic planning sciences : the international journal of public sector decision-making
10
The European journal of health economics : HEPAC ; health economics in prevention and care
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
European journal of operational research : EJOR
9
International journal of health care finance and economics
9
Services marketing quarterly
9
Discussion paper series / IZA
8
International journal of services and operations management
8
OECD health working papers
8
Public management review
8
Working paper / World Institute for Development Economics Research
8
CESifo working papers
7
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Source
All
ECONIS (ZBW)
1,564
RePEc
15
Other ZBW resources
14
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1
Taiwan
quality indicator project and hospital productivity growth
Chang, Shyr-juh
;
Hsiao, Hsing-chin
;
Huang, Li-hua
; …
- In:
Omega : the international journal of management science
39
(
2011
)
1
,
pp. 14-22
Persistent link: https://www.econbiz.de/10008657785
Saved in:
2
Switching attitudes of Taiwanese middle-aged and elderly patients toward cloud healthcare services : an exploratory study
Lai, Jung-Yu
;
Wang, Juite
- In:
Technological forecasting & social change : an …
92
(
2015
),
pp. 155-167
Persistent link: https://www.econbiz.de/10011389631
Saved in:
3
An integrative model of customers' perceptions of health care services in
Taiwan
Wu, Hsiu-lan
;
Liu, Chang-yung
;
Hsu, Wen-hsin
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1307-1319
Persistent link: https://www.econbiz.de/10003802395
Saved in:
4
Shedding light on hospital service failure : findings from Taiwanese medical QCC
Chiu, Wen-Hong
;
Luong, Chi-Quyen
;
Chi, Hui-Ru
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1718-1737
Persistent link: https://www.econbiz.de/10012385056
Saved in:
5
Healthcare professional's perception of patient safety assessed by the hospital survey on patient safety culture in
Taiwan
: a systematic review
Wu, Hsin-Hung
;
Lee, Yii-Ching
;
Huang, Chih-Hsuan
;
Li, Li
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 615-629
Persistent link: https://www.econbiz.de/10014321266
Saved in:
6
Factors that influence patient hospitals choices : evidence from
Taiwan
Chiang, Hsiang-Tsai
;
Huang, Tung-Yang
- In:
Global journal of business research : GJBR
17
(
2023
)
1
,
pp. 113-121
Persistent link: https://www.econbiz.de/10014492083
Saved in:
7
Measuring customer service in a private hospital
Bisschoff, Christo
;
Clapton, Hannes
- In:
Problems and perspectives in management : PPM ; …
12
(
2014
)
4
,
pp. 43-54
Persistent link: https://www.econbiz.de/10010511554
Saved in:
8
The relationship between income level and medical tourism service quality expectations
Moreno, Jose F.
;
Guiry, Michael
- In:
International journal of services, economics and management
6
(
2014
)
3
,
pp. 263-281
Persistent link: https://www.econbiz.de/10011282824
Saved in:
9
Evaluating healthcare process improvement for patient callbacks
Scott, Rebecce A.
;
George, Benjamin T.
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 51-66
Persistent link: https://www.econbiz.de/10011283323
Saved in:
10
Supply chain management and its effect on health care service quality : quantitative evidence from Jordanian private hospitals
Al-Saa'da, Raeeda Jamal
;
Taleb, Yara Khald Abu
; …
- In:
Journal of management and strategy : JMS
4
(
2013
)
2
,
pp. 42-51
Persistent link: https://www.econbiz.de/10010227712
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