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~subject:"Health care"
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Subject
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Health care
Service quality
21,815
Dienstleistungsqualität
21,064
Customer satisfaction
15,559
Kundenzufriedenheit
13,976
Gerechtigkeit
8,919
Justice
8,652
Consumer behaviour
7,863
Konsumentenverhalten
7,674
Relationship marketing
7,267
Beziehungsmarketing
7,218
Theorie
3,948
Theory
3,810
Kompetenz
3,568
Competence
3,484
Qualitätsmanagement
2,860
Quality management
2,793
Deutschland
2,555
Wirtschaftsprüfung
2,542
Financial audit
2,535
USA
2,413
Germany
2,375
United States
2,331
Krankenhaus
2,042
Hospital
2,026
Gesundheitsversorgung
1,818
Complaint management
1,652
Beschwerdemanagement
1,651
Gesundheitswesen
1,628
Experiment
1,614
Customer service
1,583
Health care system
1,569
Job satisfaction
1,515
Arbeitszufriedenheit
1,511
Kundenservice
1,481
Online-Handel
1,358
Online retailing
1,354
Product quality
1,342
Produktqualität
1,324
customer satisfaction
1,299
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All
Undetermined
783
Free
514
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Article
1,190
Book / Working Paper
650
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4
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1,100
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234
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64
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64
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27
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27
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24
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8
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7
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5
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5
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5
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5
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4
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4
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2
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2
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2
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2
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2
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1
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1
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1
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English
1,738
German
86
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14
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3
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2
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1
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1
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1
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Author
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Siciliani, Luigi
21
Straume, Odd Rune
15
Brekke, Kurt R.
10
Gravelle, Hugh
9
Levaggi, Rosella
8
McColl-Kennedy, Janet R.
8
Saghafian, Soroush
8
Antony, Jiju
7
Gutacker, Nils
7
Hopp, Wallace J.
7
Horwitz, Jill R.
7
Brekke, Kurt Richard
6
Chakraborty, Subhajit
6
Chen, Xi
6
Cudney, Elizabeth A.
6
Das, Jishnu
6
McFadden, Kathleen L.
6
Nichols, Austin
6
Palumbo, Rocco
6
Wübker, Ansgar
6
Avdic, Daniel
5
Boone, Jan
5
Brosig-Koch, Jeannette
5
Chandrasekaran, Aravind
5
Frakes, Michael
5
Fredendall, Lawrence D.
5
Geissler, Alexander
5
Ginja, Rita
5
Jena, Anupam B.
5
Kairies-Schwarz, Nadja
5
Kaletski, Elizabeth
5
Le Nguyen Hau
5
Leonard, Kenneth Lynch
5
Osei-Frimpong, Kofi
5
Prakash, Nishith
5
Russell, Roberta S.
5
Schottmüller, Christoph
5
Singer, Sara J.
5
Tucker, Anita L.
5
Wane, Waly
5
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National Bureau of Economic Research
19
International Monetary Fund (IMF)
15
International Monetary Fund
14
OECD
12
IGI Global
7
World Bank Group
4
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
3
Springer Fachmedien Wiesbaden
3
World Bank
3
BKK Dachverband
2
Bad Orber Gespräche <10., 2005, Berlin>
2
Bangladesch / Management Information System
2
Department of Health, Education, and Welfare
2
Taylor and Francis.
2
Verlag Dr. Kovač
2
Weltgesundheitsorganisation
2
AOK-Bundesverband
1
American Society for Quality
1
Bill & Melinda Gates Foundation
1
Boston Consulting Group
1
CRC Press.
1
Canadian Institutes of Health Research
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Edward Elgar Publishing
1
Ernst & Young AG
1
European Observatory on Health Systems and Policies
1
Europäische Gemeinschaften / Gemeinsame Forschungsstelle
1
Europäische Kommission / Executive Agency for Health and Consumers
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU / Unit Skills, Services, Professions
1
Fachhochschule Bonn-Rhein-Sieg
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Frankfurter Forum für Gesellschafts- und Gesundheitspolitische Grundsatzfragen
1
Frankfurter Forum für Gesellschafts- und Gesundheitspolitische Grundsatzfragen e.V.
1
Freie Universität Berlin
1
Friedrich-Ebert-Stiftung / Arbeitsgruppe "Stationäre Versorgung"
1
HELIOS Kliniken GmbH
1
HELIOS Klinikum Emil von Behring Berlin-Zehlendorf
1
Health Quality & Safety Commission New Zealand
1
Health Resources Administration, Department of Health, Education, and Welfare
1
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Published in...
All
Health care management review : HCM review
64
Journal of health organization and management
48
Health marketing quarterly
30
The TQM journal : the international review of organizational improvement
24
Quality management journal : QMJ
21
Journal of health economics
20
NBER working paper series
19
Working paper / National Bureau of Economic Research, Inc.
18
International journal of hospitality management
17
Total quality management & business excellence
17
Management science : journal of the Institute for Operations Research and the Management Sciences
16
NBER Working Paper
16
Technological forecasting & social change : an international journal
15
The service industries journal
15
Health economics
14
IMF Staff Country Reports
14
International journal of productivity and quality management : IJPQM
13
International journal of quality and service sciences
13
Journal of business research : JBR
13
The European journal of health economics : HEPAC ; health economics in prevention and care
13
Discussion paper series / IZA
12
Health care management science
12
International journal of quality & reliability management
12
The European journal of health economics
12
Health economics review
11
International journal of pharmaceutical and healthcare marketing : IJPHM
11
Manufacturing & service operations management : M & SOM
11
Journal of service management
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Production and operations management : the flagship research journal of the Production and Operations Management Society
10
Public management review
10
Socio-economic planning sciences : the international journal of public sector decision-making
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
European journal of operational research : EJOR
9
International journal of production research
9
Services marketing quarterly
9
CESifo working papers
8
CHE research paper
8
International journal of health care finance and economics
8
International journal of services and operations management
8
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Source
All
ECONIS (ZBW)
1,811
Other ZBW resources
18
RePEc
15
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1
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date (oldest first)
1
What executive leadership competencies matter most to patient experience : a national qualitative inquiry
Latvis, Laurie A.
;
Fick, John W.
;
Dishman, Lihua
- In:
Psychology of leaders and leadership : the official …
27
(
2024
)
1
,
pp. 58-91
Persistent link: https://www.econbiz.de/10015083777
Saved in:
2
Motivating customers to adhere to expert advice in professional services : a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
Saved in:
3
Giving voice to all patients : on patients at the margins and their intention and perceived ability to complain
Salge, Torsten Oliver
;
Antons, David
;
Cichy, Patrick
; …
- In:
Health care management review : HCM review
43
(
2018
)
2
,
pp. 126-137
Persistent link: https://www.econbiz.de/10011845638
Saved in:
4
Just what the doctor ordered? : investigating the impact of health service quality on consumer misbehaviour
Greer, Dominique A.
;
Russell-Bennett, Rebekah
;
Tombs, …
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 257-267
Persistent link: https://www.econbiz.de/10010427954
Saved in:
5
Satisfaction with life and perception of healthcare services
Arboleda, Ana M.
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014310672
Saved in:
6
Reprint of: Satisfaction with life and perception of healthcare services
Arboleda, Ana M.
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014334764
Saved in:
7
Why is India a popular destination for Bangladeshi medical tourists? : a study based on perceived
justice
by Bangladeshi patients
Nabi, Md. Noor Un
;
Khan, Sarif Mohammad
;
Misbauddin, S. M.
- In:
International journal of pharmaceutical and healthcare …
17
(
2023
)
3
,
pp. 265-287
Persistent link: https://www.econbiz.de/10014336914
Saved in:
8
Improving the quality of health care when health workers are in short supply
Mærstad, Ottar
;
Torsvik, Gaute
-
2008
Persistent link: https://www.econbiz.de/10003756932
Saved in:
9
Physicians' perceptions of patients in a county sponsored health plan
Wagenfeld-Heintz, Ellen
;
Ross, Victoria C.
;
Lee, Keon-hyung
- In:
Social work in public health
23
(
2007
)
1
,
pp. 45-59
Persistent link: https://www.econbiz.de/10003674403
Saved in:
10
How professional identity shapes youth healthcare
Dadich, Ann
;
Jarrett, Carmen
;
Robards, Fiona
;
Bennett, David
- In:
Journal of health organization and management
29
(
2015
)
3
,
pp. 317-342
Persistent link: https://www.econbiz.de/10011338215
Saved in:
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