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~subject:"Hotel industry"
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Hotel industry
Großbritannien
136,442
United Kingdom
96,219
Bibliometrics
20,395
Bibliometrie
20,276
Deutschland
15,498
Customer satisfaction
15,492
Kundenzufriedenheit
13,908
USA
13,706
Germany
13,031
Dienstleistungssektor
12,437
United States
12,300
Service industry
11,431
Theorie
8,879
Theory
8,749
Frankreich
8,663
Consumer behaviour
8,184
Service quality
7,971
Konsumentenverhalten
7,949
Dienstleistungsqualität
7,741
EU-Staaten
6,956
France
6,907
Relationship marketing
6,872
EU countries
6,844
Beziehungsmarketing
6,808
Schätzung
5,924
Estimation
5,579
Welt
4,790
World
4,716
Vergleich
4,450
Comparison
4,253
Japan
4,175
Italien
3,960
Innovation
3,957
Wirtschaftsgeschichte
3,726
Geschichte
3,469
Customer service
3,459
Italy
3,431
Industrie
3,402
Economic history
3,357
Geldpolitik
3,312
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110
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733
Aufsatz in Zeitschrift
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45
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45
Graue Literatur
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2
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English
869
German
25
Italian
1
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Han, Heesup
25
Law, Chun Hung Roberts
9
Torres, Edwin N.
8
Kim, Jinkyung Jenny
7
Cobanoglu, Cihan
6
Hyun, Sunghyup Sean
6
Kim, Woo Gon
6
Sparks, Beverley
6
Yu, Jongsik
6
Ali, Faizan
5
Caber, Meltem
5
Dedeoğlu, Bekir Bora
5
Kim, Seongseop
5
Lee, Jin-soo
5
Schegg, Roland
5
So, Kevin Kam Fung
5
Xu, Xun
5
Yang, Yang
5
Albayrak, Tahir
4
Amin, Muslim
4
Ariffin, Ahmad Azmi M.
4
Fu, Xiaoxiao
4
Hu, Feng
4
Jeong, Miyoung
4
Karatepe, Osman M.
4
Okumus, Fevzi
4
Raab, Carola
4
Radojevic, Tijana
4
Stanic, Nenad
4
Stanisic, Nemanja
4
Teichert, Thorsten
4
Al-Ansi, Amr
3
Assaker, Guy
3
Berezan, Orie
3
Bilgihan, Anil
3
Brochado, Ana
3
Bulchand-Gidumal, Jacques
3
Burgess, Cathy
3
Chen, Po-Ju
3
Cheng, Mingming
3
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Association of British Chambers of Commerce
2
AC Nielsen Company Limited
1
Anti-Gold-Law League
1
Australian Bureau of Statistics
1
British Tourist Authority
1
Catering Wages Commissions
1
Committee of Country Bankers
1
Committee of Master Cotton-Spinners
1
Committee on Invisible Exports
1
Conference Agriculture in the British Economy <1956, Brighton>
1
Economic Development Committee for the Hotel and Catering Industry
1
English Tourist Board / Planning & Research Services Branch
1
Financial Times, London
1
Great Britain / Commission on Industrial Relations
1
Great Britain / Dept. of Employment
1
Massachusetts Charitable Mechanic Association
1
National Bureau of Economic Research
1
Sylvic Gas Light Company
1
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Published in...
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International journal of hospitality management
154
International journal of contemporary hospitality management
62
Journal of hospitality marketing & management
50
Tourism management : research, policies, practice
37
Journal of travel and tourism marketing
36
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
23
The service industries journal
13
Tourism management perspectives : TMP
13
Journal of hospitality and tourism insights
12
Journal of retailing and consumer services
10
Tourism and hospitality research : the surrey quarterly review
10
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
International journal of leisure and tourism marketing : IJLTM
8
International journal of services and operations management : IJSOM
7
Tourism economics : the business and finance of tourism and recreation
7
Journal for global business advancement : JGBA
6
Journal of Islamic marketing
6
Enlightening tourism : ET ; a pathmaking journal
5
International journal of services, economics and management
5
Journal of business research : JBR
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
The journal of services marketing
5
Tourism and hospitality research : THR
5
Administrative Sciences : open access journal
4
Information technology & tourism
4
International journal of business and economics
4
International journal of productivity and quality management : IJPQM
4
Journal of revenue and pricing management
4
Journal of vacation marketing : an international journal
4
Tourism review : the official journal of the AIEST
4
Economic research
3
International journal of technology marketing : IJTMkt
3
Inventi impact: service sector
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of vacation marketing
3
The IUP journal of marketing management : IJMM
3
The international journal of human resource management
3
Total quality management & business excellence
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism review
3
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Source
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ECONIS (ZBW)
888
Other ZBW resources
6
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1
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1
The impact of using kiosk on enterprise systems in service industry
Chen, Jengchung V.
;
Yen, David
;
Dunk, Kimberly
; …
- In:
Enterprise information systems
9
(
2015
)
7/8
,
pp. 835-860
Persistent link: https://www.econbiz.de/10011389972
Saved in:
2
Critical antecedents to service recovery performance : some evidence and implications for service industry
Daskin, Mustafa
;
Yilmaz, Ozgur Devrim
- In:
International journal of management practice : IJMP
8
(
2015
)
1
,
pp. 70-97
Persistent link: https://www.econbiz.de/10011377136
Saved in:
3
Exploring guest response towards service failure in home-sharing : service presence and consumption motivation
Lu, Lu
;
Mody, Makarand Amrish
;
Andajigarmaroudi, Saeed
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241810
Saved in:
4
Corporate culture and firm performance : a service-oriented perspective
Vigolo, Vania
;
Bonfanti, Angelo
;
Magliocca, Pierpaolo
; …
- In:
International journal of managerial and financial accounting
8
(
2016
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011643411
Saved in:
5
Examining the effects of robotic service on brand experience : the moderating role of hotel segment
Chan, Ambrose Pak Ho
;
Tung, Vincent Wing Sun
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 458-468
Persistent link: https://www.econbiz.de/10012179419
Saved in:
6
Evaluation of customer satisfaction attributes on hospitality services
Otoo, Frank Nana Kweku
;
Kaur, Manpreet
;
Ameyaw, Godfred …
-
2022
Persistent link: https://www.econbiz.de/10013407364
Saved in:
7
Achieving service recovery through service innovation : the critical role of employee empowerment
Al-Ababneh, Mukhles M.
;
Masadeh, Mousa A.
;
Al-Sabi, Samer M.
- In:
Enlightening tourism : ET ; a pathmaking journal
11
(
2021
)
1
,
pp. 40-88
Persistent link: https://www.econbiz.de/10012583799
Saved in:
8
Kunden fürs Leben : so schaffen Dienstleister Premium-Service mit den Prinzipien der The Ritz-Carlton Hotel Company
Michelli, Joseph
-
2009
Persistent link: https://www.econbiz.de/10003788282
Saved in:
9
The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
Kuo, Chun-min
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 302-309
Persistent link: https://www.econbiz.de/10003855493
Saved in:
10
What may lead you to recommend and revisit a hotel after a service failure instead of complaining?
Aguilar-Rojas, Oscar
;
Fandos-Herrera, Carmina
;
Flavián …
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011300096
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