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Customer experiences with economy hotels in China : evidence from mystery guests

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A fine-grained sentiment analysis of online guest reviews of economy hotels in China

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The impact of coping strategies on occupational stress and turnover intentions among hotel employees

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Chinese hotel firm internationalisation : Jin Jiang's joint venture acquisition

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Effects of inertia and switching costs on customer retention : a study of budget hotels in China

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Airbnb exits China : insights from platform competition

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Price fairness perceptions and hotel customers' behavioral intentions

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Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework

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