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Inconsistent behavior in online consumer reviews : the effects of hotel attribute ratings on location
Mellinas, Juan Pedro; Nicolau, Juan L.; Park, Sangwon - In: Tourism management : research, policies, practice 71 (2019), pp. 421-427
Persistent link: https://www.econbiz.de/10011987953
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The influence of online ratings and reviews on hotel booking consideration
Gavilan, Diana; Avello, Maria; Martinez-Navarro, Gema - In: Tourism management : research, policies, practice 66 (2018), pp. 53-61
Persistent link: https://www.econbiz.de/10011813809
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Analysing the satisfaction of halal restaurant guests through online ratings on TripAdvisor
Tepavčević, Jelena; Bradić, Milan; Luković, Slobodan - In: Bizinfo (Blace) : časopis iz oblasti ekonomije … 12 (2021) 1, pp. 1-13
Persistent link: https://www.econbiz.de/10012615877
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Is there any value in the online reviews of remedial satisfied customers? : an empirical study in the hospitality industry
Bai, Yanzhuang; Li, Tingwu; Zheng, Chundong - In: Journal of retailing and consumer services 64 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013209529
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Effects of haptic cues on consumers' online hotel booking decisions : the mediating role of mental imagery
Lv, Xingyang; Li, Huifan; Xia, Lan - In: Tourism management : research, policies, practice 77 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012152105
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Online reviews in tourism and hospitality industry : a meta-analytical perspective
Dewani, Prem Prakash - In: Journal for global business advancement : JGBA 15 (2022) 4, pp. 420-446
Persistent link: https://www.econbiz.de/10014309006
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The business value of online consumer reviews and management response to hotel performance
Xie, Karen L.; Zhang, Zili; Zhang, Ziqiong - In: International journal of hospitality management 43 (2014), pp. 1-12
Persistent link: https://www.econbiz.de/10010427938
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Word-of-mouth in social media : the case of Polish tourist industry
Deszczyński, Bartosz - In: International journal of management and economics 53 (2017) 4, pp. 93-114
The core objective of this paper is to determine the level of online dialogue in social media between the tourist industry leaders and their customers. This study applies sequential explanatory industry-representative comparison with statistical and qualitative analysis of online word-of-mouth...
Persistent link: https://www.econbiz.de/10012027004
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The influence of eWOM on intentions for booking luxury hotels by Generation Y
Lee, Harold; Min, Jihye; Yuan, Jessica - In: Journal of vacation marketing 27 (2021) 3, pp. 237-251
Persistent link: https://www.econbiz.de/10012593246
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Dependency of Spanish urban hotels on Booking.com
Mellinas, Juan Pedro - In: Tourism analysis : an interdisciplinary tourism & … 24 (2019) 1, pp. 3-12
Persistent link: https://www.econbiz.de/10012005711