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Workplace ostracism and service-oriented behaviour : employees' workload and emotional energy
Md Karim Rabiul; Alam, Mahmudul; Al Karim, Rashed - In: Management decision 62 (2024) 4, pp. 1323-1340
Persistent link: https://www.econbiz.de/10015045634
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Inking perceived ethical climate to performance outcomes : the mediating role of job embeddedness
Karatepe, Osman M. - In: Economic research 26 (2013) 4, pp. 77-90
Persistent link: https://www.econbiz.de/10010240882
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Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon; Ok, Chihyung - In: International journal of hospitality management 44 (2015), pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
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Workplace fun for better team performance : focus on frontline hotel employees
Han, Heesup; Kim, Wansoo; Jeong, Chul - In: International journal of contemporary hospitality management 28 (2016) 7, pp. 1391-1416
Persistent link: https://www.econbiz.de/10011596061
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The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen; Ling, Qian; Liu, Yanling; Hu, Rong - In: International journal of hospitality management 97 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
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When patrons become perpetrators : examining the negative effects of customer incivility for Hospitality employees
Srivastava, Shalini; Madan, Poornima; Alzeiby, Ebtesam … - In: International journal of hospitality management 122 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10015072446
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The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.; Yavas, Ugur; Babakus, Emin; Deitz, … - In: International journal of hospitality management 74 (2018), pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
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The impact of job insecurity on critical hotel employee outcomes : the mediating role of self-efficacy
Etehadi, Bahar; Karatepe, Osman M. - In: Journal of hospitality marketing & management 28 (2019) 6, pp. 665-689
Persistent link: https://www.econbiz.de/10012176680
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When can empowering leadership foster intrinsic motivation and proactive performance in the tourism and hospitality industry? : a moderated mediation model
Abuelhassan Elshazly Abuelhassan; Alharbi, Sultan Sabar; … - In: International journal of hospitality management 122 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015072536
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Investigating the influence of thriving at work on hotel employees' service performance with the moderating effect of leader-member exchange
Chang, Chen-Chieh; Zhuang, Wen-Long; Hung, Chien-Wen; … - In: International journal of hospitality management 119 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015070781