interface. Hypothesizes shared value, communication and opportunistic behaviour as antecedents to trust. Trust and commitment … value is most critical to developing trust as well as relationship commitment. Communication has a moderate influence on … significantly customers’ commitment in online banking transaction. An important contribution concerns how trust is developed and …

commitment and corporate image on causal relationships between trust and loyalty. Design/methodology/approach – Data collection … on factors (satisfaction, commitment, trust and corporate image) which have the greatest influence on retention … industry. The purpose of this study is to test an integrative model to examine the relations among customer satisfaction, trust …

TPB and TAM elements and online shopping behavior. Moderating role of trust and commitment determined between consumer …, trust, commitment, and consumer purchase intention in predicting actual behavior of consumers by integrating three pre … purchase intention (CPI) mediates between all five independent constructs and online shopping behavior (OSB). Commitment and …