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Be happy, be loyal? : exploring drivers for renewal of mobile-delivered index insurance
Kirchner, Ella; Mußhoff, Oliver - In: The journal of development studies 60 (2024) 6, pp. 831-847
Persistent link: https://www.econbiz.de/10014548340
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Redress of insurance consumers' grievances : a study of company executives' perception
Sharma, Deepa - In: Paradigm : the journal of Institute of Management Technology 14 (2010) 2, pp. 1-12
Persistent link: https://www.econbiz.de/10009531172
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Effect of demographic variables on customer satisfaction of health insurance policyholders : a study of general insurance companies in India
Narayanan, Nair Sheeba Shanti - In: The IUP journal of marketing management : IJMM 16 (2017) 4, pp. 20-32
Persistent link: https://www.econbiz.de/10011854036
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Factors influencing service quality perception in Indian life insurance sector
Saha, Shyamasree; Dutta, Anirban - In: Global business review 20 (2019) 4, pp. 1010-1025
Persistent link: https://www.econbiz.de/10012137524
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A Study on Impact of Service Quality on Customer Satisfaction in the Indian Insurance Industry
Dash, Mihir; Gunwant, Swati - 2013
twentieth century, service quality has been reported as having apparent relationship to customer satisfaction (Boltan and Drew …, 1991; Boulding et al, 1993). The results of the present study confirm the same in the context of the Indian insurance …
Persistent link: https://www.econbiz.de/10014039645
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Examining the satisfaction level of insurance policy holders at subsistence marketplaces : the bottom-up approach
Devi, Preeti; Sharma, Tejinder - In: International journal of Indian culture and business … 30 (2023) 3, pp. 347-359
Persistent link: https://www.econbiz.de/10014443670
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Determinants of long-term orientation in seller e-retailer relationship : a seller perspective in the Indian e-commerce
Bhatnagar, Swati; Yadav, Rajan - In: International journal of business and globalisation : IJBG 36 (2024) 1, pp. 4-26
Persistent link: https://www.econbiz.de/10015057558
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Customer perception on internet banking and its effect on the performance of bank in Bangladesh
Roy, Mihir Kumar; Parvez, Shahriar; Islam, Asraful - In: Bangladesh journal of political economy 31 (2016) 4, pp. 241-258
Persistent link: https://www.econbiz.de/10011847357
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Understanding customer satisfaction and loyalty in Indian retail sector : an empirical study
Khaled, Amgad S. D.; Almugari, Fatehi; Al-Dalaien, … - In: International journal of business excellence : IJBEX 31 (2023) 1, pp. 49-74
Persistent link: https://www.econbiz.de/10014389053
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Role of attributes in influencing customer satisfaction : a study with reference to jewellery stores in Chennai
Murthy, Kota Sreenivasa; Kumar, K. Sai - In: International journal of business competition and … 8 (2023) 3, pp. 132-146
Persistent link: https://www.econbiz.de/10015064260