Similar Search Results

Redefining service quality scale with customer experience quality scale : a critical review

Gupta, Atul - In: International journal of services and operations management 25 (2016) 1, pp. 48-64

Persistent link: https://www.econbiz.de/10011593379

Social networking sites and employer branding : a qualitative study of Indian organizations

Nayak, Sunanda; Budhwar, Pawan S. - In: Asian business & management 23 (2024) 2, pp. 237-265

Persistent link: https://www.econbiz.de/10014512831

A mediation analysis of perceived service quality, customer satisfaction and customer engagement in the banking sector

Ananda S; Kumar, Raghavendra Prasanna; Dharmendra Singh - In: Journal of financial services marketing 28 (2023) 3, pp. 570-584

Persistent link: https://www.econbiz.de/10014336240

Information technology in relation to human resource management : an impact evaluation study on Indian banking sector

Shukla, Tanu; Kanna, Chiranjeevi - In: International journal of human resources development … 17 (2017) 3/4, pp. 266-281

Persistent link: https://www.econbiz.de/10011844836

Rethinking human resource : making of parental policy in India

Anita Singh; Shukla, Timira - In: International journal of intelligent enterprise : IJIE 3 (2016) 3/4, pp. 265-281

Persistent link: https://www.econbiz.de/10011672847

Diagnostic analysis on service quality parameters : a comparison of select banks in Uttarakhand, India

Singh, Saurabh; Kamal, Raj; Kumar, Devendra - In: International journal of financial services management … 8 (2015) 2, pp. 163-178

Persistent link: https://www.econbiz.de/10011547601

Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL

Arora, Hitesh; Arora, Padmasai - In: International journal of services and operations management 21 (2015) 1, pp. 50-72

Persistent link: https://www.econbiz.de/10011403656

Strategic grouping of Indian Public Sector Banks (PSBS) : service quality and financial performance

Paul, Purnendu; Bose, S. K.; Roy, Supriyo; Dhalla, R. S. - In: Total quality management & business excellence 32 (2021) 8, pp. 898-920

Persistent link: https://www.econbiz.de/10012513934

Service quality in pharmaceutical supply chain : a study with reference to three major cities of Andhra Pradesh, India

Devi, P. Uma Maheswari; Rao, B. Sankara; Shekhar, B. Raja; … - In: International journal of services and operations management 24 (2016) 4, pp. 433-458

Persistent link: https://www.econbiz.de/10011636015

Productive efficiency, service quality and profitability : a comparative analysis of foreign and private banks in India

George, Sajeev Abraham - In: International journal of productivity and quality … 18 (2016) 4, pp. 518-536

Persistent link: https://www.econbiz.de/10011641380

1
2
3
4
5
6
7
8
9
10
Next
Last