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~subject:"Industrie"
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Industrie
Bundling strategy
44
Innovation
44
Leistungsbündel
44
Dienstleistungssektor
38
Service industry
38
Dienstleistung
35
Beziehungsmarketing
34
Dienstleistungsqualität
34
Relationship marketing
34
Service quality
34
Services
32
Consumer behaviour
31
Konsumentenverhalten
31
Manufacturing industries
28
Theorie
27
Theory
27
Innovation management
23
Innovationsmanagement
23
Business model
21
Customer satisfaction
21
Geschäftsmodell
21
Kundenzufriedenheit
21
Service innovation
21
Business services
20
Conjoint analysis
20
Conjoint-Analyse
20
Unternehmensdienstleistung
20
Schweden
19
Sweden
19
Dienstleistungsinnovation
17
Value creation
16
Betriebliche Wertschöpfung
15
Market research
15
Marktforschung
15
Quality management
15
Qualitätsmanagement
15
Customer integration
14
Customer service
14
Kundenintegration
14
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Undetermined
7
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1
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Article
24
Book / Working Paper
4
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Article in journal
25
Aufsatz in Zeitschrift
25
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Graue Literatur
1
Hochschulschrift
1
Non-commercial literature
1
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1
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Language
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English
25
German
3
Author
All
Gebauer, Heiko
23
Witell, Lars
5
Gustafsson, Anders
4
Edvardsson, Bo
3
Fischer, Thomas
3
Fleisch, Elgar
3
Kohtamäki, Marko
2
Kowalkowski, Christian
2
Kucza, Gunther
2
Paiola, Marco
2
Pütz, Felix
2
Raddats, Chris
2
Benedettini, Ornella
1
Binz, Christian
1
Bjurko, Margareta
1
Brann, Jeremy M.
1
Bravo Sánchez, Carlos
1
Burton, Jamie
1
Cronemyr, Peter
1
Haldimann, Marella
1
Herrmann, Andreas
1
Johansson, A. Elisabeth
1
Johnson, Michael D.
1
Kindström, Daniel
1
Löfgren, Martin
1
Oliva, Rogelio
1
Parida, Vinit
1
Patel, Pankaj
1
Rabetino, Rodrigo
1
Saul, Caroline Jennings
1
Schönsleben, Paul
1
Seite, Fabrice
1
Wang, Chunzhi
1
Windahl, Charlotta
1
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Published in...
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Journal of service management
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
2
Journal of business research : JBR
2
Benchmarking : an international journal ; BIJ
1
Business strategy series
1
Chinese management studies : CMS
1
International journal of Chinese culture and management : IJCCM
1
International journal of production economics
1
International journal of services and operations management
1
Journal of business-to-business marketing
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of service research : JSR
1
Regional studies : official journal of the Regional Studies Association
1
Scandinavian journal of management
1
Technological forecasting & social change : an international journal
1
The TQM journal : the international review of organizational improvement
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
28
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1
Match or mismatch : strategy-structure configurations in the service business of manufacturing companies
Gebauer, Heiko
;
Edvardsson, Bo
;
Gustafsson, Anders
; …
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 198-215
Persistent link: https://www.econbiz.de/10003982855
Saved in:
2
Competitive advantage through service differentiation by manufacturing companies
Gebauer, Heiko
;
Gustafsson, Anders
;
Witell, Lars
- In:
Journal of business research : JBR
64
(
2011
)
12
,
pp. 1270-1280
Persistent link: https://www.econbiz.de/10009382589
Saved in:
3
An investigation of antecedents for the development of customer support services in manufacturing companies
Gebauer, Heiko
- In:
Journal of business-to-business marketing
14
(
2007
)
3
,
pp. 59-93
Persistent link: https://www.econbiz.de/10003522348
Saved in:
4
The logic for increasing service revenue in product manufacturing companies
Gebauer, Heiko
- In:
International journal of services and operations management
3
(
2007
)
4
,
pp. 394-410
Persistent link: https://www.econbiz.de/10003543780
Saved in:
5
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
6
Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter
;
Witell, Lars
- In:
The TQM journal : the international review of …
22
(
2010
)
1
,
pp. 26-40
Persistent link: https://www.econbiz.de/10003943604
Saved in:
7
From service for free to service for free : business model innovation in manufacturing firms
Witell, Lars
;
Löfgren, Martin
- In:
Journal of service management
24
(
2013
)
5
,
pp. 520-533
Persistent link: https://www.econbiz.de/10010196054
Saved in:
8
What service transition? : rethinking established assumptions about manufacturers' service-led growth strategies
Kowalkowski, Christian
;
Windahl, Charlotta
;
Kindström, …
- In:
Industrial marketing management : the international …
45
(
2015
),
pp. 59-69
Persistent link: https://www.econbiz.de/10010530577
Saved in:
9
The relationship between digitalization and servitization : the role of servitization in capturing the financial potential of digitalization
Kohtamäki, Marko
;
Parida, Vinit
;
Patel, Pankaj
; …
- In:
Technological forecasting & social change : an …
151
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012229719
Saved in:
10
Servitization : a contemporary thematic review of four major research streams
Raddats, Chris
;
Kowalkowski, Christian
;
Benedettini, Ornella
- In:
Industrial marketing management : the international …
83
(
2019
),
pp. 207-223
Persistent link: https://www.econbiz.de/10012146625
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