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Impacts of online shopping on travel demand : a systematic review
Le, Huyen T. K.; Carrel, Andre L.; Shah, Harsh - In: Transport reviews : a transnational transdisciplinary … 42 (2022) 3, pp. 273-295
Persistent link: https://www.econbiz.de/10013281005
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A study on e-logistics service quality and its impact on customer satisfaction in e-commerce industry
Krishna Moorthy, Damodaram; Sandhiya M - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 849-857
Persistent link: https://www.econbiz.de/10012542566
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Assessment of e-government portals
Gkikas, Dimitris C.; Tzavella, Georgia; Tzioli, Melpomeni; … - In: International journal of information systems in the … 14 (2022) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10014291767
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Influence of Information Technology, Quality of Service, Trust, Price, Customer Satisfaction on E-Commerce
Muhammad, Farhan; Permana, Herdiansyah - 2019
This Research Is Made To Know And Analyze The Factors That Affect E-Commerce In The Form Of Information Technology, Service Quality, Trust, Price, Customer Satisfaction. The technique used in sampling in this study was Smart PLS, with a sample of 202 respondents. Data collection using...
Persistent link: https://www.econbiz.de/10014033111
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The impact of information technology on travel agents
Lewis, Ira A. - In: Transportation journal : a journal of the Association … 37 (1998) 4, pp. 20-25
Persistent link: https://www.econbiz.de/10001246214
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The effects of the application of the Internet and information and communication technologies in the field of tourism mediation
Rodríguez Vázquez, Clide; Rodríguez Campo, Lorena; … - In: The international journal of management science and … (2016) 19, pp. 1-20
Over the years tourism mediation has experienced major changes, including the arrival of the Internet and the application of Information and Communication Technologies (ICTs). The principal aim of this communication is to analyse the transformation of the travel agency subsector in the light of...
Persistent link: https://www.econbiz.de/10011450529
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Analysis of ICT usage patterns, benefits and barriers in tourism SMEs in the Middle Eastern countries : the case of Dubai in UAE
Zaidan, Esmat - In: Journal of vacation marketing : an international journal 23 (2017) 3, pp. 248-263
Persistent link: https://www.econbiz.de/10011773055
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Relationship marketing and information and communication technologies analysis of retail travel agencies
Suárez Álvarez, Leticia; Díaz Martín, Ana María; … - In: Journal of travel research : a quarterly publication of … 45 (2007) 4, pp. 453-463
Persistent link: https://www.econbiz.de/10003492278
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Monitoring the quality of services in electronic banking
Jovovic, Radislav; Lekic, Elvis; Jovovic, Miroslav - In: Journal of central banking theory and practice 5 (2016) 3, pp. 99-119
Persistent link: https://www.econbiz.de/10011650082
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How a perceived utilisation of IT-enabled information shapes customer satisfaction in B2B markets
Habjan, Andreja - In: Business systems research : a system view accross … 14 (2023) 2, pp. 81-101
Background: Despite the recognised benefits of IT, we still know very little about how the perceived utilisation of IT-enabled information by suppliers is linked to customer satisfaction in B2B markets. Objectives: To address this gap, this study develops a research model, which is then tested...
Persistent link: https://www.econbiz.de/10014527184