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Service provider - customer interactions : key to success of innovative services
Hoffmann, Antje; Herstatt, Cornelius - 2005 - [Elektronische Ressource]
the current state of interaction research with special focus on service marketing and service purchasing processes. A … identified three different approaches of successful interactions between service providers and potential buyers during marketing … market ; service marketing ; service purchasing …
Persistent link: https://www.econbiz.de/10009424474
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Nachhaltige Produkte und Dienstleistungen : Leitfaden zur Entwicklung zukunftsfähiger Geschäftsfelder ; ein Projektbericht im Rahmen der Programmlinie Fabrik der Zukunft, Impulspro...
Engelhardt, Gudrun; Griessler, Erich; Littig, Beate; … - 2003
Persistent link: https://www.econbiz.de/10001776516
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An agile approach to service innovation : creating valuable service innovation with agile resource integration
Findsrud, Rolf - In: Journal of creating value 6 (2020) 2, pp. 190-207
Persistent link: https://www.econbiz.de/10014580827
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Marketing innovativer Dienstleistungen am Beispiel elektronischer Wirtschaftsinformationsdienste
Krups, Matthias - 1985
Persistent link: https://www.econbiz.de/10013427447
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Convenience Dienstleistung : Konzeptualisierung und Integration in das Dienstleistungsmarketing
Perunski, Dejan - 2008
Persistent link: https://www.econbiz.de/10013430922
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Enterprise software and service innovation: Standardization versus customization
Engelstätter, Benjamin; Sarbu, Miruna - 2010
This paper analyzes the relationship between service innovation and different types of enterprise software systems, i.e. standardized enterprise software designed to fit one certain business sector and enterprise software specifically customized for a single firm. Using firm-level data of a...
Persistent link: https://www.econbiz.de/10010303804
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Über soziale Innovationen
Zapf, Wolfgang - In: Wolfgang Zapf. Modernisierung, Wohlfahrtsentwicklung …, (pp. 23-40). 1994
Persistent link: https://www.econbiz.de/10011385079
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Auswirkungen der Organisation und der Außenorientierung von Dienstleistungen auf Innovationen
Lay, Gunter; Brandt, Tasso; Maloca, Spomenka; … - 2009
Innovationen sind ein zentrales Element zur Erhaltung der Wettbewerbsfähigkeit Deutschlands in einer globalisierten Weltwirtschaft. Waren die Innovationsanstrengungen von Wirtschaft und Politik in der Vergangenheit vorrangig darauf ausgerichtet, auf Forschung und Entwicklung basierende...
Persistent link: https://www.econbiz.de/10011630143
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Provision of two online consumer surveys as support and evidence base to a Commission study : Identifying the maincross-border obstacles to the Digital Single Market and where they...
Europäische Kommission / Consumers, Health, …; … - 2015
The present report was based on data collected within the scope of a wider investigation that feeds into one of the Commission’s top priorities: to create a borderless Digital Single Market (DSM) across Europe. The Commission’s DSM strategy for Europe, announced on May 6, 2015, aims to...
Persistent link: https://www.econbiz.de/10012036392
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Are specific policies needed to stimulate innovation in services?
Cruysen, Adriana van - 2008
Persistent link: https://www.econbiz.de/10009638742