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Customer's satisfaction on logistics service quality provided by innovative e-commerce sites
Neeraja, B.; Venkatesh, O. S - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 697-702
Persistent link: https://www.econbiz.de/10012522897
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Innovation in logistics outsourcing relationship : in the search of customer satisfaction
Cichosz, Marzenna; Goldsby, Thomas J.; Knemeyer, A. Michael - In: LogForum : elektroniczne czasopismo naukowe z dziedziny … 13 (2017) 2, pp. 209-219
Persistent link: https://www.econbiz.de/10011845961
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Innovations in last mile logistics : analysis of customer satisfaction with the service of delivery logistics operators using parcel machines
Brzozowska, Marta; Dziedzic, Dorota; … - In: LogForum : elektroniczne czasopismo naukowe z dziedziny … 19 (2023) 3, pp. 411-422
Persistent link: https://www.econbiz.de/10014450249
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Constructing innovation service quality for department stores
Chen, Ming-Kuen; Lin, Yen-Ling; Chen, I-Wen - In: Total quality management & business excellence : an … 26 (2015) 5/6, pp. 482-496
Persistent link: https://www.econbiz.de/10011305713
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DFSS in marketing : designing an innovative value co-creation campaign
Potra, Sabina; Pugna, Adrian - In: International journal of six sigma and competitive … 9 (2015) 1, pp. 21-36
Persistent link: https://www.econbiz.de/10011524923
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A qualitative investigation of innovation between third-party logistics providers and customers
Wagner, Stephan M.; Sutter, Reto - In: International journal of production economics 140 (2012) 2, pp. 944-958
Persistent link: https://www.econbiz.de/10009682467
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Identification of innovativeness provided by logistics service providers
Wasielewska-Marszałkowska, Iwona - In: European research studies 24 (2021) 1, pp. 40-52
Persistent link: https://www.econbiz.de/10012512678
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Exploring the factors for enhancing supply chain responsiveness in logistics industry : a case study of select logistics companies in Delhi NCR Region
Rao, A. V. Nageswara - In: International journal of Indian culture and business … 24 (2021) 2, pp. 214-224
Persistent link: https://www.econbiz.de/10012695855
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Purchasing of logistical services : a new view of LSPs' proactive strategies
Fulconis, François; Nollet, Jean; Paché, Gilles - In: European business review : EBR ; the official journal … 28 (2016) 4, pp. 449-466
Persistent link: https://www.econbiz.de/10011588473
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Analysis of the logistics service provider/principal relationship : in the light of innovation as a LSP strategy
Bouchette, Hasna; Achoui, Mostafa; Saki, Zohra; Kabbaj, … - In: New business models and institutional entrepreneurs : …, (pp. 269-287). 2018
The stakeholders in logistics outsourcing are logistics service providers (LSP). The trend towards outsourcing … logistics operations by manufacturers and trade companies makes these providers widely sought and recognized professionals …: logistics, contractual as well as the partnership level. The first part of this paper will set up the theoretical foundations of …
Persistent link: https://www.econbiz.de/10011941273