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Reorganising hospitals to implement a patient-centered model of care : effects on clinical practice and professional relationships in the Italian NHS
Liberati, Elisa Giulia; Görli, Mara; Scaratti, Giuseppe - In: Journal of health organization and management 29 (2015) 7, pp. 848-873
Persistent link: https://www.econbiz.de/10011449591
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Blockchain : a game changer for marketers?
Gleim, Mark R.; Stevens, Jennifer L. - In: Marketing letters : a journal of research in marketing 32 (2021) 1, pp. 123-128
Persistent link: https://www.econbiz.de/10012488859
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Special issue: innovative e-marketing products and management : customer behaviour and service
Tsekouropoulos, Georgios (ed.) - 2016
Persistent link: https://www.econbiz.de/10011687984
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The mediating role of technology innovation in the relationship between customer relationship management and customer loyalty, a case of Kuwaiti banking industry
Aldaihani, Faraj Mazyed Faraj; Ali, Noor Azman Bin - In: International journal of business innovation and … 30 (2023) 2, pp. 218-239
Persistent link: https://www.econbiz.de/10014293963
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Trade‐Off: Why Some Things Catch on and Others Don't
Jones, Robert P. - In: Journal of Product & Brand Management 19 (2010) 6, pp. 463-464
Persistent link: https://www.econbiz.de/10014896190
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Kunde und Energie im Fokus : wie das Engagement von Kunden und kundenzentrierte Managementsysteme die Produktivität im Unternehmen steigert
Preusser, Ivonne - 2015
Rasanter Fortschritt, dynamisch ändernde Umwelten und steigender Wettbewerbsdruck bestimmen das heutige Wirtschaftsumfeld von Unternehmen in einer global vernetzten Welt. Unternehmen sind daher mehr denn je gefordert, kontinuierlich agil und innovativ zu sein. Die Mobilisierung von produktiver...
Persistent link: https://www.econbiz.de/10011481457
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From sustainability to customer loyalty : a case of full service hotels' guests
Chen, Rachel J. C. - In: Journal of retailing and consumer services 22 (2015), pp. 261-265
Persistent link: https://www.econbiz.de/10010469035
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Effects of ICT service innovation and complementary strategies on brand equity and customer loyalty in a consumer technology market
Xu, Xin; Thong, James Y. L.; Venkatesh, Viswanath - In: Information systems research : ISR 25 (2014) 4, pp. 710-729
Persistent link: https://www.econbiz.de/10010474924
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Innovationserfolge in der Markenpolitik trotz einer Inflation an neuen Produkten
Trommsdorff, Volker - In: Erfolgsfaktor Marke : neue Strategien des Markenmanagements, (pp. 99-106). 2001
Persistent link: https://www.econbiz.de/10001572290