Suchada Rianmora; Siwat Werawatganon - In: Journal of open innovation : technology, market, and … 7 (2021) 1/26, pp. 1-20
The purpose of the present study was to identify the customer requirements and engineering attribute expectations of an innovative product to which a Kano's model and quality function deployment (QFD) analysis was applied. In order to accomplish the research, a new water filling machine design...