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Internet
Indien
119,041
India
98,140
Electronic Commerce
24,085
Service quality
21,800
E-commerce
21,464
Dienstleistungsqualität
21,047
Customer satisfaction
15,563
Kundenzufriedenheit
13,977
Consumer behaviour
12,741
Konsumentenverhalten
12,402
Relationship marketing
8,594
Beziehungsmarketing
8,524
Online-Handel
6,554
Online retailing
6,541
China
6,112
Theorie
5,343
Theory
5,285
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5,069
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4,766
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4,375
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4,249
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4,187
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3,878
Bank
3,844
Entwicklung
3,844
Welt
3,384
World
3,364
Industrie
3,324
Qualitätsmanagement
3,228
Quality management
3,175
Economic development
3,164
SME
3,103
Website
3,098
KMU
3,095
Manufacturing industries
3,032
Online-Marketing
3,028
Internet marketing
3,012
Schätzung
2,939
Wirkungsanalyse
2,918
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Free
1,416
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1,320
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3,126
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2,912
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25
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4
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26
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21
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16
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1,441
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Singh, Nirvikar
30
Wirtz, Bernd W.
27
Ockenfels, Axel
24
Fritz, Wolfgang
20
Hudetz, Kai
19
Peitz, Martin
18
Waelbroeck, Patrick
15
Economides, Nicholas
14
Ghose, Anindya
13
Kaiser, Ulrich
13
Rabinovich, Elliot
13
Goolsbee, Austan
12
Kruse, Jörn
12
Picot, Arnold
12
Alt, Rainer
11
Bauer, Hans H.
11
Krishnamurthy, Sandeep
11
Martens, Bertin
11
Roth, Alvin E.
11
Waldfogel, Joel
11
Clement, Reiner
10
Kendall, Jake
10
Knieps, Günter
10
Standing, Craig
10
Welfens, Paul J. J.
10
Zettelmeyer, Florian
10
Albers, Sönke
9
Dedrick, Jason
9
Khosrowpour, Mehdi
9
Kollmann, Tobias
9
Laaser, Claus-Friedrich
9
Schreiber, Dirk
9
Soltwedel, Rüdiger
9
Whinston, Andrew B.
9
Baal, Sebastian van
8
Baranes, Edmond
8
Brynjolfsson, Erik
8
Jain, Rekha
8
Ono, Hiroshi
8
Scheer, August-Wilhelm
8
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IGI Global
39
OECD
19
National Bureau of Economic Research
18
Organisation for Economic Co-operation and Development
15
Europäische Kommission
14
Deutsche Bank <Frankfurt am Main> / Research
13
Universität St. Gallen
8
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
7
European Communication Council
6
Springer Fachmedien Wiesbaden
6
EconWPA
5
Economics Department, University of California-Santa Cruz (UCSC)
5
Edward Elgar Publishing
5
ALCATEL-SEL-Stiftung für Technische und Wirtschaftliche Kommunikationsforschung
4
Akademie für Technikfolgenabschätzung in Baden-Württemberg
4
Dänemark / Ministeriet for Videnskab, Teknologi og Udvikling
4
Dänemark / Statistik
4
Europäische Kommission / Generaldirektion Informationsgesellschaft
4
Sloan School of Management, Massachusetts Institute of Technology (MIT)
4
UNCTAD
4
Université Paris-Dauphine (Paris IX)
4
World Bank Group
4
Deutsches Institut für Urbanistik
3
European Association of Agricultural Economists
3
Europäische Kommission / Generaldirektion Binnenmarkt und Finanzdienste
3
Federal Reserve Bank of Chicago
3
Friedrich-Ebert-Stiftung
3
Hamburger Forum Medienökonomie
3
Institut für Mittelstandsforschung <Bonn>
3
Institut für Weltwirtschaft
3
International Conference on E-Business <6, 2007, Wuhan>
3
International Telecommunications Society
3
School of Management, Yale University
3
Technische Universität Braunschweig / Institut für Marketing
3
USA / Subcommittee on Commercial and Administrative Law
3
Universität Regensburg / ibi research
3
AMACOM
2
Bertelsmann Stiftung
2
Booz, Allen & Hamilton GmbH <Düsseldorf>
2
Bund-Verlag
2
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SpringerLink / Bücher
35
Telecommunications policy : the international journal of digital economy, data sciences and new media
29
Journal of internet commerce
28
Electronic commerce research
27
Journal of retailing and consumer services
24
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
23
Gabler Edition Wissenschaft
22
Industrial Management & Data Systems
21
International journal of business information systems : IJBIS
21
Information systems research : ISR
20
Springer eBook Collection / Business and Economics
19
International journal of e-business research : an official publication of the Information Resources Management Association
18
Journal of business research : JBR
18
Marketing Intelligence & Planning
18
NBER working paper series
18
Working paper / National Bureau of Economic Research, Inc.
18
International journal of electronic business
16
Journal of management information systems : JMIS
16
Reihe Electronic Commerce
16
Technological forecasting & social change : an international journal
16
CESifo working papers
15
Journal of global information management : an official publication of the Information Resources Management Association
15
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
15
Management science : journal of the Institute for Operations Research and the Management Sciences
15
NBER Working Paper
15
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
14
Economics : digitale Ökonomie und struktureller Wandel
13
International journal of industrial organization
13
International journal of production research
13
Kom / Kommission der Europäischen Gemeinschaften
13
Global business review
12
OECD Digital Economy Papers
12
Applied economics letters
11
Ausgewählte Studien des ECC-Handel
11
Electronic markets : EM ; the international journal of electronic commerce and business media
11
Electronic markets : benefits, costs and risks
11
European research studies
11
Handel im Fokus : aus dem Instituts für Handelsforschung an der Universität zu Köln
11
International journal of internet marketing and advertising : IJIMA
11
International journal of retail & distribution management
11
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Source
All
ECONIS (ZBW)
5,291
USB Cologne (EcoSocSci)
321
Other ZBW resources
210
RePEc
132
USB Cologne (business full texts)
53
EconStor
43
BASE
16
ArchiDok
1
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1
Exploring the role of
website
quality and hedonism in the formation of e-satisfaction and e-loyalty : evidence from internet users in
India
Ahmed, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of research in interactive marketing : …
11
(
2017
)
3
,
pp. 246-267
Persistent link: https://www.econbiz.de/10011779157
Saved in:
2
A study on customer's perception of online banking and e-service quality among Chennai customers
Kumar, G.
;
Shenbagaraman, V. M.
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 72-94
Persistent link: https://www.econbiz.de/10011710582
Saved in:
3
E-banking service quality and customer satisfaction : an exploratory study on
India
Sardana, Shivani
;
Bajpai, V. N.
- In:
International journal of services and operations …
35
(
2020
)
2
,
pp. 223-247
Persistent link: https://www.econbiz.de/10012178796
Saved in:
4
Website
adoption for agritourism companies : key features and perceptions of customers
Angioni, Margherita
;
Musso, Fabio
- In:
International journal of applied behavioral economics : …
7
(
2018
)
4
,
pp. 54-69
Persistent link: https://www.econbiz.de/10011941372
Saved in:
5
Key drivers of services
website
loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
6
Web-based information systems success : testing the antecedents of online customer satisfaction
Bellaaj, Moez
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
Saved in:
7
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
8
An experimental based investigation into the effects of
website
interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
9
The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
Saved in:
10
Impact of customers' assessment of
website
attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
Saved in:
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