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The stress of anonymous online reviews: a conceptual model and research agenda

Bradley, Graham L.; Sparks, Beverley; Weber, Karin - In: International journal of contemporary hospitality management 27 (2015) 5, pp. 739-755

Persistent link: https://www.econbiz.de/10011405107

Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern

Sparks, Beverley; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85

Persistent link: https://www.econbiz.de/10011440024

Perceived prevalence and personal impact of negative online reviews

Bradley, Graham L.; Sparks, Beverley; Weber, Karin - In: Journal of service management 27 (2016) 4, pp. 507-533

Persistent link: https://www.econbiz.de/10011563656

Stressor effects of negative online reviews on anger and burnout in the restaurant industry

Weber, Karin; Bradley, Graham L.; Sparks, Beverley - In: International journal of contemporary hospitality management 29 (2017) 11, pp. 2847-2866

Persistent link: https://www.econbiz.de/10011799921

The role of perception of digital celebrities on live stream shopping intention through social interaction in Indonesia

Febriyantoro, Mohamad Trio; Kraugusteeliana - In: Cogent business & management 11 (2024) 1, pp. 1-15

celebrity perceptions on consumer shopping intentions. Therefore, this study aims to investigate the antecedents of live …-streaming shopping intentions by integrating the Perception of Digital Celebrities with the Uses and Gratifications theory. To achieve … Least Squares with the aid of SmartPLS 3. The findings of this study suggest that the Perception of Digital Celebrities has …

Persistent link: https://www.econbiz.de/10014521061

Switching intention to online channel in Vietnam : a case study of consumer electronics goods

Phan Duy Hung; Vu Huy Thong; Pham Van Tuan; Nguyen Huu … - In: Cogent business & management 11 (2024) 1, pp. 1-26

Online retailing has been growing significantly. However, electronic retailers have still encountered some issues related to consumer psychology and potential risks besides the widely acknowledged advantages of the online channels. This current study extends the PPM (Push-Pull-Mooring) framework...

Persistent link: https://www.econbiz.de/10014519170

Understanding consumers' visual attention in mobile advertisements : an ambulatory eye-tracking study with machine learning techniques

Xie, Wen; Lee, Mi Hyun; Chen, Ming; Han, Zhu - In: Journal of advertising 53 (2024) 3, pp. 397-415

Persistent link: https://www.econbiz.de/10014575291

Impacts of social media on the buying intention of the consumers in Edinburgh, UK

Al-Shawabkeh, Abdallah; Nuseir, Mohammed T. - In: International journal of procurement management 14 (2021) 4, pp. 470-486

Persistent link: https://www.econbiz.de/10012595864

Ethnic food tasting and gastronomy online reviews : incorporating enjoyment in the behavioral intention model

Dada, Zubair Ahmad; Qureshi, Reyaz A. - In: Journal of hospitality and tourism insights 7 (2024) 2, pp. 743-762

Persistent link: https://www.econbiz.de/10014526799

Fixed point label attribution for real-time bidding

Bompaire, Martin; Désir, Antoine; Heymann, Benjamin - In: Manufacturing & service operations management : M & SOM 26 (2024) 3, pp. 1043-1061

Persistent link: https://www.econbiz.de/10014536790