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Online review antecedents of trust, purchase, and recommendation intention : a simulation-based experiment for hotels and AirBnBs
Furner, Christopher P.; Drake, John R.; Zinko, Robert; … - In: Journal of internet commerce 21 (2022) 1, pp. 79-103
Persistent link: https://www.econbiz.de/10012801987
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Motivations and attitudes towards consulting eWOM when booking accommodation
Moliner-Velázquez, Beatriz; Fuentes-Blasco, María; … - In: Service business 17 (2023) 2, pp. 557-578
Persistent link: https://www.econbiz.de/10014333837
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Customer nontransactional value cocreation in an online hotel brand community : driving motivation, engagement behavior, and value beneficiary
Shin, Hakseung; Perdue, Richard R. - In: Journal of travel research : a quarterly publication of … 61 (2022) 5, pp. 1088-1104
Persistent link: https://www.econbiz.de/10013258957
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Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley; So, Kevin Kam Fung; Bradley, Graham L. - In: Tourism management : research, policies, practice 53 (2016), pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
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Screening mechanism when online users have privacy concerns
Jacob, Jagan - In: International journal of revenue management : IJRM 11 (2019) 1/2, pp. 89-125
Persistent link: https://www.econbiz.de/10012252048
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EWOM effects on hotel booking intentions, attitudes, trust, and website perceptions
Ladhari, Riadh; Michaud, Mélissa - In: International journal of hospitality management 46 (2015), pp. 36-45
Persistent link: https://www.econbiz.de/10011302002
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What you get is not what you saw : exploring the impacts of misleading hotel website photos
Kuo, Pei-Jou; Zhang, Lu; Cranage, David A. - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1301-1319
Persistent link: https://www.econbiz.de/10011403354
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Stimulus of Social Media; The Influence of E-WOM Towards Visiting Interest in the Lodge Maribaya Through Trust as Mediation Variable
Widodo, Arry; Yusiana, R.; Aqmarina, F. N. - 2019
promotion. From the result of research got a result that variable of Electronic Word of Mouth partially influences to Trust …. Based on Test T Trust partially positive effect on Visiting Interest. It can be concluded that the Electronic Word of Mouth … has a positive and significant impact on the Trust at The Maribaya Lodge. Trust directly influences interest in visiting …
Persistent link: https://www.econbiz.de/10014107452
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Consistent comments and vivid comments in hotels' online information adoption : which matters more?
Liu, Huiyue; Peihan, Guo; Haiwen, Yin - In: International journal of hospitality management 107 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10014227655
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Narrative transportation and trust in luxury hotels SNS marketing : the moderating role of social interaction
Chalke, Anuja; Boon Liat Cheng; Dent, Michael M. - In: Services marketing quarterly 44 (2023) 2/3, pp. 227-248
Persistent link: https://www.econbiz.de/10014320374